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Operations Coordinator

Unité d’affaire:  Corporatif
Domaine de carrière:  Opérations et Administration
Lieu de travail: 

Ottawa, Ontario, CA

Join GardaWorld. Make a Difference!

At GardaWorld, we operate in an environment where precision, coordination, and operational efficiency are at the core of everything we do.

We are currently seeking an Operations Coordinator to support our field teams and ensure smooth day-to-day operations within a structured, high-volume, and highly regulated environment.

Why Choose GardaWorld?

  • Full-time position offering job stability;

  • Competitive annual salary ranging from $53,000 to $65,000, based on experience and qualifications;

  • Comprehensive benefits package including group insurance, retirement savings plan (RRSP), corporate discounts, and more;

  • Structured work environment focused on safety and compliance;
    Key role at the heart of operations;

  • Opportunities for learning and professional development.


Key Responsibilities - Planning and Coordination

  • Assist with workforce scheduling in collaboration with field teams;

  • Review timesheets and resolve discrepancies as needed;

  • Manage leave requests and vacation scheduling.

 

Administrative and Operational Support

  • Follow up on invoicing and payroll adjustments;

  • Maintain and update internal systems (e.g., schedules, employee records);

  • Coordinate the distribution and tracking of uniforms and operational equipment.

Human Resources and Compliance

  • Coordinate follow-ups related to employee files (absences, employee movements, compliance requirements);

  • Ensure adherence to company procedures, collective agreements, and regulatory requirements;

  • Participate in occupational health and safety initiatives.


Recruitment and Onboarding

  • Support recruitment and staffing activities;

  • Participate in candidate interviews and employee onboarding activities;

  • Coordinate training activities in collaboration with operations teams.


Operations Support and Client Relations

  • Provide day-to-day support to managers and field teams;

  • Participate in operational meetings and client follow-up activities as required;

  • Respond to ad hoc requests and urgent operational situations.


Qualifications and Skills

  • 1 to 3 years of experience in a similar role (coordination, operations, administration, or workforce support);

  •  Strong organizational skills and the ability to manage multiple priorities effectively;
     
  • High level of accuracy and attention to detail;

  • Comfortable working in a structured, fast-paced, and high-volume environment;

  • Proficiency with basic computer applications, including Microsoft Outlook, internet-based tools, Excel, and workforce management systems;

  •  Strong verbal and written communication skills in English;
     
  • Ability to work independently while collaborating effectively with operational teams.


Assets

  • Experience working in a unionized environment;

  • Knowledge of the security industry or operational environments;

  • Experience with workforce scheduling tools (e.g., GSked);

  • Bilingualism (English and French) is considered an asset.


Why This Role Is Right for You

• You enjoy coordinating multiple priorities simultaneously;
• You are recognized for your reliability and organizational skills;
• You want to make a tangible impact on operational success;
• You thrive in a dynamic, structured, and process-driven environment.

Ready to Join Us?

If you are looking for an opportunity to contribute to a growing organization where your coordination and organizational skills will make a real difference, we want to hear from you.


Apply today and become part of the GardaWorld team.


GardaWorld: Building a Safer World

As a global leader in security services, GardaWorld offers career opportunities in a dynamic and evolving environment. We value diversity and are committed to creating an inclusive workplace where everyone can succeed.

GardaWorld : bâtissons un monde plus sécuritaire

GardaWorld, un leader mondial en sécurité, offre des opportunités de carrière passionnantes dans une industrie en constante évolution. Nous valorisons la diversité et invitons les talents de tous horizons à postuler.

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