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Branch Manager - Secure Transport (Peterborough)

Business Unit:  Cash Services
Career Area:  Operations and Administration

Peterborough, ON, CA

TITLE: Branch Manager

SITE: Peterborough, ON

JOB TYPE: Full Time


Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld, we take our security responsibility seriously and strive to inspire trust. Interested in an enriching and meaningful career? Join our ranks!


We are hiring a Branch Manager for our Secure Transport division at the Peterborough, ON branch.


What you will be doing


  • Oversee the consistent application of GW security procedures across the GTA
  • Continuously review the day to day operations within the branch to optimize resources, improve profitability and customer service
  • Oversee the development and monitor adherence to the branch budget, providing recommendations to the Executive Director regarding capital expenditures
  • Ensure that all relevant legislative and regulatory requirements are met, and that GW procedures and standards (including health and safety, security, personnel, finance and transport) are consistently applied across the region
  • Provide coaching and mentoring to the management team by setting clear objectives, communicating openly, holding regular management meetings, monitoring performance and taking corrective action (as appropriate) to ensure corporate and branch goals are met .
  • Day to day; communication with the Union Stewards in the branch
  • Ensure that staff maintain a high level of customer care (measured by contractual requirements); monitor service levels and implement change as needed
  • Work with HR, and in a collaborative manner, apply corporate policies to manage disciplinary matters arising in the branch, including dismissals, grievances, absenteeism health and safety issues, etc., communicating any changes in terms and conditions to staff on a timely basis
  • Ensure the integrity and accuracy of information entered into the Branch System database (operational, tracking and billing systems)




What we offer


  • Competitive salary and benefits
  • Permanent position
  • Be part of a dynamic team
  • International company offering many career opportunities






What we are looking for


  • Good negotiation, influencing and entrepreneurial skills
  • Demonstrated financial, analytical and problem-solving skills
  • Highly customer-services focused  with excellent communication skills
  • Very good people management and team building abilities
  • Ability to manage the implementation of strategic objectives
  • Strong relationship builder.  Proactive, and highly results driven
  • Computer literate – an understanding of how technology can enable a business to be more efficient
  • High degree of integrity, trustworthy
  • Proven Operations experience in a senior management capacity
  • Excellent union relationship management experience
  • Transportation/logistics services industry experience (cash, courier services, etc.)
  • Knowledge of best practices in health and safety in a unionized work environment
  • Work experience including an environment where best practices have been successfully applied to time-sensitive and high-value logistics challenges
  • Valid driver license
  • PAL (Firearm license holder preferable)



GardaWorld: Business solutions and security services for a complex world

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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