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GardaWorld Pay & Bill Manager

Business Unit:  Security Services
Career Area:  Operations and Administration

Scarborough, CA

About GardaWorld

GardaWorld is one of the leading companies of Canada’s Security Solutions. We provide risk management solutions for our clients with a team of security professionals, which are highly experienced & qualified.

GardaWorld is currently hiring a Manager, Pay & Bill for our Protective Services Division business line.  This position works at both locations, Modern Rd/Scarborugh & Stanfield Rd/Mississauga Offices.

Job Description

Reporting to the Director, Business Administration & Compliance & works collaboratively with Account Managers, Portfolio Directors, Recruiting & Scheduling.  The incumbent is responsible for oversight & management of activities within the Pay & Bill team.  This position will ensure quality service & overall accuracy, is being provided to customers, both internal & external customers at a Regional Level.

Payroll Duties Will Include
  • Prepares reports by compiling summaries of earnings, taxes, deductions, leave, pay & nontaxable wages.
  • Maintains payroll guidelines by writing & updating policies & procedures.
  • Complies with provincial & federal requirements by studying existing & new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Maintains employee confidence & protects payroll operations by keeping information confidential.
  • Maintains professional & technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks & participating in professional societies.
  • Completes operational requirements by scheduling & assigning employees, following up on work results.
Billing Duties Will Include
  • Oversee & streamline billing & collection processes.
  • Month-end closing of the billing.
  • Plan & implement quality assurance for all processes.
  • Creates manual invoices for customers with special requirements (i.e. that cannot be addressed through regular or default invoicing options).
  • Coordinates billing for services rendered, improving overall accuracy & efficiencies.
  • Maintains master customer files & ensures filing of essential correspondence & contractual documents.
  • Manual programming & reconciliation for statutory holidays.
  • Responsible for oversight of Account Receivables, including validation of account discrepancies by obtaining & investigating information.
  • Works in collaboration with the team to resolve receivable issues by reviewing of payment history, invoicing issues, client complaints, etc.
  • Certified professional, either Payroll Compliance Practitioner (PCP) or Certified Payroll Manager (CPM). 
  • Proven ability to perform strategic planning & priority setting for the Pay & Bill team.
  • Proven record of accomplishment for improving process efficiencies & solving problems.
  • Strong leadership skills, with an ability to motivate direct reports.
  • Excellent communication skills, both written & verbal.
  • Excellent analytical & problem-solving skills.
  • Strong Microsoft Office Suite experience, specifically Excel.


Please send all applications/resumes to: 




GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.