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Operations Supervisor

Business Unit:  Cash Services
Career Area:  Operations and Administration
Location: 

Vancouver, British Columbia, CA

Join a team rich in diversity, respect, and growth to make the world a safer place for families, communities, and businesses. At GardaWorld, we take our security responsibility seriously and strive to inspire trust.  Interested in an enriching and meaningful career? Join our ranks!

 

We are currently hiring an Operations Supervisor in Vancouver for our Cash Service business line.

 

What you will be doing

  • Plan, organize and manage the work of your employees and ensure customer satisfaction.
  • Investigate to verify and resolve customers and shippers complaints
  • Serve as a contact person for all workers from assigned territories
  • Implement schedule and policy changes
  • Conduct employee training sessions on subjects such as material handling, employee orientation, quality improvement and computer use
  • Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
  • Participate in disciplinary process or settlements of grievances.
  • Monitor operations to ensure that staff members respect administrative policies and procedures, safety rules, union contracts, and government regulations
  • Monitor spending to ensure that expenses are consistent with approved budgets
  • Collaborate with other supervisors and staff members in order to formulate and implement policies, procedures, goals, and objectives
  • Prepare management recommendations, such as proposed fee or schedule changes
  • Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures

 

What we offer

  • Competitive salary and benefits
  • 3 weeks’ vacation
  • A dynamic team
  • International company offering many career opportunities

 

What we’re looking for

  • Available to work on various schedules, possibly nights or weekends
  • Excellent written and verbal communication skills (English)
  • Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
  • Health and Safety management experience
  • Working knowledge of WCB reporting process
  • Driven by offering exceptional customer service
  • Sense of urgency, outstanding communication and problem solving
  • Strong teamwork and partnership orientation
  • Mechanical and/or electrical inclination is an asset

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


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