Guard Force Supervisor - Balad

GARDAWORLD CONTRACTOR ROLE SPECIFICATION

Position  

Guard Force Supervisor - Security Services

Project

Palm

Location     

Balad, Iraq

Est. Start Date

TBC (subject to further confirmation/successful onboarding/visa processing)

Duration of Task

Open ended

Rate

USD $XXXXXXX, to be paid monthly in arrears.

*subject to local tax (if applicable) and less any applicable salary due under any relevant Local Employment Contract.

As the project moves beyond the initial mobilisation phase, your contract will be revised within the next three months to align with GardaWorld’s standard terms. This will include a reduction to your current monthly rate to reflect the long-term pay structure for the project and to bring it in line with country and industry norms. In addition, the current 40-day Home Leave cycle will be replaced by a formal rotational contract, with clearly defined on duty and off duty periods.

Onboarding Fee

USD $218.00 per month, to be paid in arrears.

Home Leave

40 days per 12-month period, subject to operational requirements

Visa Requirements

The Company shall be responsible and liable for the multi-entry visa cost as required to deliver the Services. Any visa costs incurred by the Contractor shall be reimbursed.

Package

GardaWorld will provide the Independent Contractor with appropriate accommodation, insurance, flights, and life support while on duty.

Food, Accommodation and General Expenses:

The company will provide the Contractor with food, drink, transportation, and accommodation as necessary whilst the Contractor is engaged in a project.

If Company is unable to provide the Contractor with food, accommodation, and transportation, except as set forth below for inbound and outbound travel to the project location, Company shall either provide a per diem at an agreed rate or reimburse to the Contractor for any travelling, hotel and other expenses reasonably incurred by him in the proper performance of his duties under this Agreement. In the case of the latter, the Contractor must provide Company with such vouchers and receipts or other evidence of actual payment of such expenses as Company may reasonably require. The Contractor shall seek the prior approval by Company for any individual expenses incurred under this Agreement.

Flight Package

GardaWorld will provide an economy class return ticket per rotation to the project location from a hub airport as close as reasonably practicable to the Contractor’s declared home address. 

The Contractor will be asked to declare their preferences for a primary, secondary, and tertiary hub airport from the GardaWorld hub list at the commencement of their engagement. Where possible and commercially acceptable, GardaWorld will look to book travel to and from one of the preferred hubs.

The Contractor will be responsible for any travel arrangements between the hub airport and their home address.  The Company will pay for any transfers from the airport near the project location or any other intermediate landing location to the Consultant’s accommodation at the project.

Further information can be found in the GardaWorld Contractor Travel Standard Operating Instruction (SOI), a copy will be provided upon acceptance.

Role Requirements

Skills & Competencies:

• Proven leadership and team management skills in guard force operations, including tasking, supervision, and performance oversight.
• Strong verbal and written communication skills, with the ability to give clear instructions and report incidents accurately.
• Excellent situational awareness and decision-making in response to evolving security incidents and base emergencies.
• Experienced in enforcing access control, conducting personnel and vehicle searches, and managing entry/exit procedures.
• Skilled in coordinating static and mobile guard posts, perimeter patrols, and quick reaction force (QRF) deployment.
• Competent in the use of radio communications, logbooks, incident reports, and post orders.
• Ability to work under pressure in high-threat or austere environments with minimal supervision.
• High level of attention to detail and discipline in maintaining security protocols and reporting standards.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with guard management or incident logging software.
• Fluent in English (spoken and written); ability to interact with local national guards or staff effectively.

Essential Requirements:

• High school diploma or equivalent required; additional training in security or supervisory disciplines preferred.
• Minimum of 3–5 years’ experience in a supervisory security role (e.g., guard force leader, military police NCO, or control room supervisor).
• Demonstrated experience in managing or leading teams of security guards in military, diplomatic, or secure compound settings.
• Familiarity with base-level security operations, including restricted area access, perimeter control, and emergency response.
• Experience using CCTV systems, access control points, radios, and patrol coordination tools.
• Relevant security certifications (e.g. HABC Level 3 in Security Operations, Control Room Supervisor training).
• Valid UK Category C or C1 Driver’s License (for operation of B6 armoured vehicles) or equivalent international license.
• Successful completion of a criminal background check within the past six (6) months.

Desirable:

• Previous experience working on a military airbase or within a military or diplomatic mission security framework.
• Familiarity with Iraqi operational environment, including cultural awareness and regional security dynamics.
• Experience working with integrated guard forces (expat, TCN, and local national teams).
• Training in hostile environment awareness, emergency response, or crisis management (e.g., HEAT, HEFAT).
• Experience with drone/UAS detection systems, guard tour tracking tools, or advanced surveillance technologies.
• Arabic language skills (spoken) considered an asset when working with local guard personnel.

Services

Services provided by the contractor shall include, but not be limited to, the provision of frontline supervisory leadership and operational oversight of guard force personnel deployed across Balad, Iraq. The Guard Force Supervisor is responsible for ensuring that all static and mobile security posts are manned, compliant with site-specific Standard Operating Procedures (SOPs), and aligned with mission security requirements. This role is critical to maintaining base access control, perimeter integrity, and rapid response capability in the event of an incident. Services the contractor can expect to carry out, but are not limited to, are as follows:

• Supervise daily operations of the guard force, including shift coverage, post assignments, and performance monitoring of local and international security personnel.
• Ensure guard force compliance with access control procedures, including personnel and vehicle searches, badge checks, restricted area entry, and visitor processing.
• Coordinate the deployment of static guards, mobile patrols, observation posts, and Quick Reaction Force (QRF) units as required to maintain security posture.
• Maintain situational awareness across assigned sectors, responding to reported incidents, disturbances, or threats, and initiating appropriate escalation protocols.
• Serve as the primary point of contact for guards during assigned shifts, providing direction, resolving operational issues, and liaising with the SOC and senior security staff as needed.
• Conduct guard briefings, roll calls, and shift handovers to ensure continuity of information and consistent understanding of duties, threat levels, and standing orders.
• Review and validate guard logbooks, incident reports, and post checklists, ensuring timely, accurate, and complete documentation in accordance with operational standards.
• Monitor the use and readiness of radios, communications equipment, CCTV feeds, and other security systems relevant to the guard force’s duties.
• Enforce adherence to site SOPs, code of conduct, and uniform/appearance standards across the guard force, taking corrective action when necessary.
• Provide on-the-job training, mentoring, and performance feedback to guard personnel, supporting ongoing professional development and readiness.
• Coordinate with the SOC, base security leadership, and emergency response teams to facilitate rapid and effective incident resolution.
• Conduct post inspections and spot checks to verify alertness, compliance, and operational effectiveness at all guard posts.
• Ensure all assigned personnel are physically fit for duty and appropriately briefed on current threat intelligence, security alerts, or changes in operational posture.

This position is essential to maintaining the integrity and discipline of physical security operations at Balad. Through effective leadership and coordination, the Guard Force Supervisor ensures that all protective security measures are enforced to the highest standard, contributing directly to the safety of personnel, facilities, and mission-critical operations on site.

For further information about GardaWorld please follow link: www.garda.com/gw

Please note: any Information provided shall be used by GardaWorld to evaluate your qualifications for engaging as a contractor.

Presentation of falsified credentials or false statements can lead to termination of any engagement (or future engagement) with the company. 

Any deployment to any region in which GardaWorld operates carries a degree of risk, for more information please go to https://www.garda.com/crisis24/country-reports where you can obtain the latest analysis, information and threat assessment.