Resource Coordinator

Reporting to the Manager, Resource, the Resource Coordinator is responsible for the effective and efficient management, scheduling, and long-term deployment of Screening Officers within the operation.

Tasks & Duties

• Develop, deploy, and maintain long term planning surrounding schedules
• Monitor and achieve KPI targets within scope
• Liaise with stakeholders to meet client and corporate targets
• Manage accommodations, shift and vacation bids, overtime, shift donation and trades, timecards, vacations, Web-App access
• Create and deploy reports
• Analyze the efficiency of the schedule and implement processes for continuous improvement
• Actualize plans with the assistance of the Manager, Resource
• Assist and collaborate with the training department in coordinating Screening Personnel scheduling and attendance at courses in the National Training and Certification program (OJT, certification testing and others)
• Identify the needs for recruitment due to all factors of attrition and any additional positions requested by the client
• Foster connectedness and collaboration between administrative and operation sectors through timely communication
• Other duties as required

Education & Skills Required

• University or College degree in Business Management or Administration preferred
• Proficiency in Microsoft Office (Microsoft Word, Microsoft Excel, and Microsoft Outlook)
• Excellent written, verbal and communication skills
• Ability to meet deadlines while working in a fast-paced environment
• Strong data analysis and analytical skills
• Ability to work independently and be a self-starter
• Strong organizational and planning skills in a fast-paced environment
• Excellent time management skills and ability to multi-task and prioritize work
• Ability to work in a 24/7 fast paced environment
• Familiarity with internal systems, such as GSKED and CATSA’s LMS system is an asset
•  Previous experience working in a unionized environment is an asset
• Bilingual in English and French is an asset