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Senior Bid Manager, Commercial Support Team

Business Unit:  Corporate
Career Area:  International
Location: 

Brussels, Belgium, BE

Position/Employment type:

Senior Bid Manager, Commercial Support Team (CST) / Permanent full time employee position

Organization/Reporting line:

GardaWorld Security Services Middle East and Africa / Reporting to CST Director

Place of work/Travel:

Brussels and globally to our Management Offices, and other locations where the company has operations or where clients may be located (CST specific).

Contact and Cooperation:

Internally: Company-wide with a focus on Regional Directors (RDs), Country Managers (CMs) and Client Relationship Managers (CRMs).
Externally: Clients, government and statutory authorities, Teaming Partners and service providers.

Job Outline:

Overview:
 

The incumbent will support the CST Director and other members of the business through the bid production and bid management process, to meet and exceed client requirements.  This role will have full responsibility for the preparation of high-quality technical responses to proposals and bids. They will work closely in consultation with relevant country and/or regional leadership teams and the pricing team. The individual will also play an important role in the research and discovery of new and potential business leads as well as developing sector specific knowledge within the security industry.

 

Key Responsibilities:

 

  • Prepare clear and concise written proposals that focus on core and new markets, in either English or French for review by the CST Director, CMs, RDs, and CRMs
  • Participate in the research for potential technology focused client tenders
  • In consultation with internal stakeholders, prepare RFP requirements as well as kick off meetings
  • Support the capture management process through input on current capabilities, pricing and operational effectiveness.
  • Review RFP/RFQ/RFI/PQQ/EOI requests within 48 hours of receipt.
  • Develop messages, executive summaries) that present the solution with measurable benefits.
  • Identify and interview internal Subject Matter Experts (SMEs) and writers responsible for providing required information.
  • Ensure all relevant documentation is completed within specified timeframes and all necessary approvals are obtained prior to execution
  • Research or ask for identification of potential Teaming Partners, resources, vendors to utilize in competitive proposals;
  • Assist the CST Director in client relations, post-award
  • Draft client-specific staffing plans, scopes of work, resumes, management plans, transition plans, and quality assurance plans in coordination with SMEs if specifically required in an RFP
  • Coordinate and/or create graphics, flow charts, diagrams, and other images that visually underscore key messages and narratives
  • Provide post-proposal support, to include creating PowerPoint presentations if required
  • Prepare and submit lists of questions to client prospect and solicit operational field input
  • Proof-read and edit colleagues’ and self-drafted content to rapidly produce clear and accurate documents, in accordance with client requirements and company style guides
  • Conduct final quality checks of all proposals, including compliance with RFP specifications, formatting, pagination, grammar, language, punctuation, syntax, readability, production, and packaging of proposal for delivery
  • Produce final documents for bid submission
  • Deputize for CST Director, during leave periods and on Fridays.
  • Complete other tasks, projects as assigned

Accountability:

The Senior Bid Manager is accountable to the CST Director for their responsibilities stated in this job description. These responsibilities will be monitored and managed through the mid-year and annual performance review and supported through the monitoring of their KPIs.

Authority:

Refer to GardaWorld Authority Matrix.

Competencies:

  • Knowledge of operational and technical physical security systems
  • Bi-lingual English / French bid writing capability is esseintial
  • Experience of technology-based proposal writing i.e., Software as a Service (SaaS)
  • Understanding of Socio-Economic factors within the Middle Eastern and Africa region
  • Ability to produce complex conceptual written proposals/documentation
  • Ability and willingness to work both within a highly structured team environment and autonomously, depending upon proposal requirements
  • Consultative approach and able to adapt easily to changes in deadlines and project terms
  • Highly developed sense of ethics and values
  • Demonstrated ability to establish and maintain excellent relationships with wide variety of stakeholders
  • Able to respond quickly to client requirements and maintain project pace
  • Superior communication skills – able to write clearly, succinctly and convincingly in a structured and methodical manner to meet objectives
  • Analytical approach to all data presented and an interest in understanding data in a wider context
  • Constantly monitors quality across the bid process and ensures legal compliance at all times
  • Ability to maintain composure, multi-task and work productively in a fast paced environment
  • Close attention to detail

Experience:

  • Tertiary education within a relevant discipline such as Business International Studies
  • APMP Certification at Foundation level or above
  • Fluent in English and French
  • Minimum 5 years’ experience in bid management with a focus on preparation of complex, technology based client proposal documentation
  • Experience with identifying new business opportunities and with managing and developing current business networks
  • Advanced knowledge of Microsoft Office, MS Word and Excel in particular, Xait Porter or any similar proposal automation tool.
  • Well-developed interpersonal skills
  • Previous experience in the security industry preferred

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Pre-Sales, RFP, Proposal Writer, Compliance, Bilingual, Sales, Legal

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