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Account Manager

Business Unit:  Corporate
Career Area:  Operations and Administration

Burnaby, British Columbia, CA

Are you ready to take your career to the next level?

GardaWorld is one of the world’s most recognized and trusted brand names and has earned a reputation for both integrity and excellence. Our success is the result of dedicated and enthusiastic people like you, who are motivated by a challenging and fun work environment!

Our Lower Mainland branch is currently seeking an Account Manager to work within our Physical Security Division in Burnaby, BC.


What you’ll be doing
  • Reporting to the Regional Operations Manager; you will be responsible for enhancing & retaining a high-profile portfolio of accounts through interactive solutions. 
  • Meeting with clients regularly and performing regular site visits to ensure operational excellence
  • Liaising with both the client and security officers on site
  • Develop and implement plans for operational infrastructure, change management, special projects
  • Acting as a first point of contact for our GardaWorld employees on sites responsible for
  • Building and maintaining rapport with client exceeding expectations and remaining available to the client at all times 
  • Working within an office setting performing administrative functions from time to time 
  • Responding to client concerns in a professional and timely fashion with a "client first" attitude
  • Preparing and submitting paperwork and service agreements in a timely manner
  • Maintaining a positive, productive work environment through positive teamwork
What we offer
  • Competitive salary
  • Full health/dental benefits 
  • A positive and dynamic environment
  • Opportunity for advancement
  • Ongoing training and development
What we’re looking for
  • Bachelor’s degree and/or ASIS International certification will be a major asset
  • Minimum 3 years in management experience in the security industry
  • Access to a vehicle, available for frequent travel throughout British Columbia 
  • Desire to work in a face paced, rapidly developing business unit of an international security company
  • Excellent written/verbal communication 
  • Self-motivated with an entrepreneurial spirit 
  • Strong organizational and decision-making skills/judgement
  • Leadership and problem-solving capabilities
  • Autonomous with a good sense of adaptation to stress management 


GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Account Manager, Manager, Change Management, Sales, Management