Campus Public Safety Officer - SFU Burnaby

Ready to suit up as a Campus Public Safety Officer?

Campus Public Safety Officers (CPSO) serve as a frontline member of the Campus Public Safety team, performing operational security duties to ensure a safe, welcoming, and inclusive environment for all members of the Simon Fraser University community. CPSOs actively participate in patrol, response, and community engagement activities while upholding high standards of professionalism and service excellence.

Expectations

CPSO's are expected to echo the core values of Simon Fraser University, as well as Campus Public Safety (CPS). This emphasizes respect, reciprocity, equity, and a commitment to excellence and responsibility. Specific expectations for this role include but are not limited to:

• Values: Demonstrate and uphold the values of Simon Fraser University’s Campus Public Safety department: Professionalism, Respect, Integrity, Dedication, and Excellence – PRIDE.
• Open and Inclusive: Provide a welcoming approach as an open and inclusive campus to students, faculty, staff, and non-community members.
• Customer Service Style-Approach: Provide professional, courteous assistance to students, staff, faculty, and visitors, including wayfinding and addressing concerns.
• Team Culture: Contribute to building a team culture rooted in respect, learning, and service excellence.
• Standards of Conduct: Adherence to company or institutional policies & procedures; and to act in accordance with local laws and regulations such as the BC Motor Vehicle Act; and to act in accordance with the scope of training & certification.

Role Duties

CPSOs perform a variety of duties to keep the campus operational, safe, and secure. These duties include but are not limited to:

• Patrols: Conduct regular patrols of the campus including the interior and exterior of buildings.
• Communication: Communicate with SFU dispatch as required and keep the GardaWorld Site Supervisor and CPS Duty Supervisor apprised of any concerns.
• Emergency & Incident Response: Act promptly in case of emergencies (e.g., fire, medical, or security incidents).
• First Aid and CPR: Administer first aid as required until a higher level of care assumes conduct.
• Maintain a Visible Presence: Remain visible at assigned posts and be cognizant of surroundings.
• Check Security Systems: Ensure that alarms, locks, and other security systems are functioning properly.
• Conduct Audits & Inspections: Inspect safety-related equipment to ensure they are in good working order, including but not limited to AEDs, fire extinguishers, and naloxone cabinets.
• Enforce Rules and Regulations: Ensure that all students, faculty, staff, and non-community members adhere to university policy and procedure where applicable.
• Prevent Criminal Activity: Monitor activities to prevent theft, vandalism, or unauthorized access to restricted areas.
• Document Shift Activities: Keep detailed logs of daily activities, incidents, and any unusual occurrences using Security notebooks and CPS’s Record Management System.
• Secure Entry Points: Lock and unlock doors as appropriate for SFU’s hours of operation.
• Equipment Checks: Ensure equipment is in good working order, including but not limited to radios, keys/fobs, and first aid equipment.
• Other duties as assigned.

Role Qualifications to become a Campus Public Safety Officer

• Legal authorization to work in Canada
• A valid BC Security Workers License
• A valid Basic Security Training Certificate
• A valid Intermediate Occupational First Aid Certificate (OFA 2)
• A valid Mental Health First Aid (MHFA) (Canada) Certificate - an asset
• A valid safeTALK Suicide Prevention Certificate - an asset
• Management of Aggressive Behaviour (MOAB) training - an asset
• A valid BC Driver’s License Class 5 preferred
• A clean Driver’s Abstract
• Incident Command System Level 100 (ICS 100) – an asset

Role Requirements

CPSO's perform duties in various physical and environmental conditions. Officers must be able to:

• Mobility & Endurance: Stand, walk, and remain on foot patrol for extended periods of time, including climbing stairs, traversing inclines, and covering uneven terrain.
• Weather Conditions: Sometimes work outdoors in all seasonal and inclement weather, including rain, snow, heat, and cold.
• Lifting & Carrying: Safely lift, carry, and move objects as required for operational duties, such as moving barricades, safety equipment, or assisting in emergency response.
• Emergency Response: Perform physical activities under potentially stressful and urgent conditions, including providing physical assistance to others, or evacuating individuals from hazardous areas.
• Environmental Hazards: Work in environments with potential exposure to noise, dust, and other occupational hazards, using appropriate personal protective equipment (PPE) when required.
• Shift Flexibility: Work irregular hours, including nights, weekends, and holidays, as part of rotating shifts.

*CPSOs are not expected to utilize vehicles in the course of their duties; however, a valid license and clean abstract is a requirement in the event that it is needed.

Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have concierge, surveillance and even casual roles available. 

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