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Security Dispatch Officer at SFU

Business Unit:  Security Services
Career Area:  Security Guard

Burnaby, British Columbia, CA

Are you ready to suit up?

We are looking for Full-time Dispatchers to work in at the Burnaby Campus at Simon Fraser University. Your primary responsibility will be responding to emergency calls, requests and areas of concerns within the Burnaby campus.

Your primary role is to ensure the safety and security of our client’s tenants, visitors and assets in a professional and courteous manner. You will enjoy regular and diverse interactions with the public, while also being expected to maintain the highest degree of professionalism and customer service.

All applicants must have 12 hour availability, 7 days a week to ensure coverage for a 4 on, 4 off rotational schedule from 8pm-8am.

What you’ll be doing
  • Dispatch emergency calls to security officers on-site
  • Respond to alarms/video-triggered events by dispatching the right person to the scene
  • Monitoring intrusion alarm systems, communicating alerts/dispatching by radio to security team
  • Communicating via radio using ten-commands              
  • Assist in the event of an emergency, first aid or any other intervention by coordinating officers via radio/telephone              
  • CCTV monitoring,enforcement of property laws, client rules, and other regulation
  • Lead in evacuations of the building in case of emergency
  • Collect information on complaints or events                                                                   
What we offer


  • Competitive wages $20/hr
  • Various hours
  • Diverse benefits plan
  • Opportunity for advancement in the security industry
  • Full uniform
What we’re looking for
  • Previous experience in the security industry
  • Must be able to work in a fast-paced environment
  • Ability to type at minimum 50 WPM
  • Valid Provincial Security Guard licence
  • Ability to sit or stand for 12 hours 
  • Strong de-escalation skills
  • Excellent verbal and written communication skills
  • Strong computer skills
  • Available to work days and/or nights 
  • Leadership and problem-solvingskills


GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Transportation, Security Guard, Security Officer, Security, Operations