Security Guard Site Supervisor

Are you ready to suit up?

If you are looking for your next professional challenge, we have an opportunity for you! As a Supervisor, you will play a key role in the day-to-day operations and processes in place!  

We provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams. 

This is a high profile site with lots of operations in the heart of downtown. Selected candidate must be able to work under pressure, lead the team and also make sound independent decisions.

What’s in it for you?

• Pay Rate $28
• Comprehensive health benefits
• Opportunities to grow alongside with GardaWorld
• Corporate discounts
• Continuing education through GardaWorld Campus Academy

What does a Security Supervisor in Calgary do?
•    Responsible for a team of 28 personal, that includes, controller/dispatchers/ Access card coordinators/ Team Leads / Guards / Loading dock and concierge .
•    Coordinate scheduling and be able to work on company web platforms. •    Responsible for the day-to-day tactical operations of the Security group, including the Security  Operations Centre.
•    Review of incident reporting as well as dispatching to include Incident Report and Dispatch Log completion. Where applicable, distribution and file preparation.
•    Implement, review, and oversee training program standards, ensuring all staff is properly trained, aligned with departmental policy and Standing Orders. Ensure all training programs, course curriculum, lesson plans, testing and evaluation forms are maintained as well as updated when necessary.
•    Responsible for the direct supervision, development, evaluation and performance management of the Security Supervisors. Responsible for assisting with the supervision, development, evaluation, and performance management of the Controllers.
•    Ensure effective communications from the Security Group to Customers, Building Personal, and Property Management to include Security Leadership.
•    Establish and maintain excellent working relations with staff, tenants and the property management team.
•    Provide sick relief for the Portfolio Account Manager if needed. When providing said coverage, responsible for the duties as detailed in the Portfolio Account Manager Job Description.
•    Participate in various Tabletop’s or Emergency Management exercises as orchestrated by Management.
•    Conduct staff interviews.
•    Respond to and supervise emergency situations and act according to established policies and procedures.
•    Assist in developing and updating of site policies and procedures.
•    Other duties as assigned
 
Qualifications to become a Security Supervisor in Calgary
•    3 to 5 years experience in a Security Supervisor role
•    Valid Alberta Security Guard license
•    Be eligible to work in Canada full time
•    Able to work Mon-Fri 0800-1600
•    Able to work downtown
•    Leadership and problem solving skills
•    Good verbal and written communication skills
•    Customer Service Oriented
 

SSCAL