Reconciliation Officier

We are hiring one (1) Reconciliation Officer in our Cash Services division based out of our Edmonton, AB, branch.
 

Your Mission

To assist in the backend and workflow of the CVS Operations. The CVS Reconciliation officers report directly to the CVS Manager and will be assigned to assist with the following task outlined below to ensure smooth operation of CVS.

What you’ll be doing 

• Daily reporting of all customers (For different functions e.g., Deposit Processing, Cash Bin, ATM Rec, Cheque investigations, BOC, Precious Metals)
• Printing of Labels – All Commercial & ATM Rec Orders
• Billing- Data Collection for Monthly CVS Billing
• Assisting Supervisors with Daily Metrics Data collection
• Assisting in investigation of Daily Outages and actioning as required (Pulling TRs, requesting rebalances, performing offsets, maintaining the daily differences tracker)
• Assisting with CVS Claim Investigations
• Ensuring all programs (Compass & Money Manager) are updated with current routing information.
• Emergency Cash Parcel Management
• Responding to customer emails, inquires in a timely & professional manner
• Operating the NES system for daily cash flow of BOC

What we offer 

• Temporary, fulltime position (High possibility of renewal)
• Competitive salary and benefits
• Safe work environment with efficient equipment
• International company offering many career opportunities

What we’re looking for 

• Working/Practical knowledge of Cash Vault Services operations is a key requirement
• Strong Knowledge of Computing systems such as: Word, Excel, and MS Office applications
• Strong knowledge of current customer base
• Reliable, conscientious, and responsible
• Highly organized and work with minimal supervision