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Dispatcher, Industrial Oilsands

Business Unit:  Security Services
Career Area:  Security Guard

Fort McMurray, AB, CA


We are looking for an Emergency Dispatcher to work at an industrial camp. This position is FIFO with flights to and from site available from Edmonton or Calgary Hubs. 


What you’ll be doing

As the Emergency Dispatcher, you must respond to emergency and non-emergency calls for assistance and information. The dispatcher must provide dispatch and communication support services for police, fire, emergency and related serviced. The successful candidate will need to be able to conduct their duties under pressure.

  • Operate a multi-line telephone console system, alerting system
  • Translate information to the appropriate codes
  • Determine and assign the level of priority of the call and enter the data into a computer-aided dispatch system for radio dispatch purposes.
  • Perform emergency medical dispatch and crisis intervention services
  • Ask vital questions and provide pre-arrival instruction for emergency medical calls
  • Monitor and operate a radio console and computer equipment
  • Receive and respond to a variety of emergency and non-emergency services and complaints
  • Ask questions to interpret, analyze and anticipate the caller’s situation as to resole problems, provide information, dispatch emergency services, or callers to other agencies
  • Dispatch and coordinate the responses of public safety agencies
  • Identify appropriate number and type of equipment or apparatus to dispatch
  • Enters and modifies information into local, state and national computer databases
  • Assist with site onboarding as needed
  • Monitor and respond to a variety of technical systems and alarms
  • Email daily communications to various departments
What we offer
  • Competitive standard wages
  • Ongoing training and development available
  • Medical benefits after 90 days
  • Safe work environment
What we’re looking for

The Candidate must have:

  • Basic Telecommunications course
  • Valid Emergency Dispatch Certificate
  • Minimum 2 years proven experience in providing emergency dispatch services in preferable working sectors such as: Security Services, Industrial sectors, Emergency agencies such as police, fire, and medical.
  • The ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and supervisors.
  • The ability to use logic and reasoning to reach conclusions and approaches to problems
  • The ability to use judgment and decision-making skills to evaluate situations, establish [priorities and resolve matters
  • The ability to think quickly
  • The ability to work under stressful situations
  •  The ability to actively listen and communicate effectively through clear speech and hearing
  • The ability to follow instructions
  • The ability to write clearly and spell correctly in English
  • The ability to write establish priorities and pass on information as needed
  • The ability to use Outlook, find resources on the internet, possess above average keyboarding accuracy and speed skills.
  • This is a fly in fly out position, rotational schedule, industrial site, camp accommodations provided.

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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