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Business Unit:  Security Services
Career Area:  Operations and Administration

Hamilton, ON, CA Burlington, ON, CA Oakville, CA

GardaWorld is currently hiring an On Call/Back up Scheduler for our Protective Services Division business line. This position is located in Hamilton, Ontario, at 54 Centennial Parkway North. As a Scheduler, it will be your responsibility to communicate with the security guards as needed and coordinate activities between them and our customers.

What does a Scheduler in Hamilton do?

  • Receive and record book on, off and check in calls from multiple areas
  • Ensure that all vacancies created by absences of any sort are filled with the most competent and acceptable replacements
  • Ensure that data related to employee lateness, illness, absence is entered into Winteam
  • Receive client requests and schedule shifts for guards as necessary
  • Respond to staff and client inquiries regarding schedules
  • Prepare reports at the end of every shift documenting the events over the shif

What's in it for you?

  • Hourly Pay Rate: $17.50 
  • Ongoing training and development available
  • Medical benefits after 90 days

Qualifications to become a Scheduler in Hamilton

  • Excellent English communication skills both written and verbal
  • Excellent customer service and report writing skills
  • Prior security experience is desirable but not necessary
  • Must have prior scheduling experience
  • Professional deportment


Interested? Apply online or send in your resume to


GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Scheduler, Administrative, Customer Service

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