Security Scheduler- Part time
Hamilton, ON, CA Burlington, ON, CA Oakville, CA
GardaWorld is currently hiring an entry level Part-Time Scheduler for our Protective Services Division business line in South Western Ontario. Your job as a scheduler involves coordinating activities between our clients, account managers, and security guards, and communicating with them when necessary.
Schedule: Thursday to Saturday 0000-0800 (24hrs)
Pay rate: $19
Training pay rate- $16.55
Office address: 444 Seaman St, Hamilton ON
What does a Scheduler in Hamilton do?
- Receive and record book on, off and check in calls from multiple areas
- Ensure that all vacancies created by absences of any sort are filled with the most competent and acceptable replacements
- Support SWO region escalating afterhours emergencies to respected Account Managers
- Ensure that data related to employee lateness, illness, absence is entered into our software
- Mitigate OT costs
- Call monitor via Gtrack ensure all guards have successfully made there on/off calls
- Receive client requests and schedule shifts for guards as necessary
- Respond to staff and client inquiries regarding schedules
- Prepare reports at the end of every shift documenting the events over the shift
What's in it for you?
- Ongoing training and development available
- Friendly office environment
- Great opportunity to kick start your career
Qualifications to become a Scheduler in Hamilton
- Excellent English communication skills both written and verbal
- Excellent customer service and report writing skills
- Good with computers
- Good skills in Microsoft Office Suite
- Prior security experience is desirable but not necessary
- Demonstrated telephone/customer service skills
Interested? Apply online , only qualified candidates will be reached out
SSSW
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Scheduler, Part Time, Entry Level, Administrative, Customer Service, Security