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YQL Training Specialist - Lethbridge

Business Unit:  Aviation Services
Career Area:  Airport Security Screening
Location: 

Lethbridge, AB, CA

 

 

YQL Training Specialist - Lethbridge

 

GardaWorld is currently seeking to hire a Training Specialist at the Lethbridge Airport. Strict seniority will be observed in line with requirements below.

 

Responsibilities (include but not limited to):

 

  • Delivers on-the-job GardaWorld and CATSA-mandated training such as but not limited to: requisite post-course practical training and refresher courses, PIP/PERS and Just-in-Time training requirements, and other security and customer service training (e.g., practice sessions).
  • Monitors tests and assessments related to all elements of CATSA’s NTCP program, and GardaWorld skills development sessions.
  • Supervises Screening Personnel participation in practical skills development sessions
  • Implements training for new operating procedures.
  • Supports new hire orientation training.
  • Manages and delivers individual training improvement plans.
  • Provides checkpoint & oversight support where required.
  • Provides recommandations on certification maintenance.
  • Provides coaching, correction and overall feedback to Screening Officers.
  • Intervenes immediately if parts of the screening process were not completed or if critical aspects of the screening process were performed incorrectly.

 

Position Requirements/ Skills and Abilities:

 

  • Minimum of 12 months experience working as a certified Screening Officer.
  • Minimum of 12 months with no PERs
  • Obtain a 90% or greater on the annual RLP exam
  • Obtain a 90% or greater on the national X-Ray exam
  • Must be able to successfully obtain Screening Contractor Training Representative (SCTR) qualification.  A maximum of 2 attempts will be given to become SCTR qualified.  Failure on the second attempt will result in the candidate being ineligible from attempting the qualification program for a minimum of one year.
  • Candidates are required to hold PBS Advanced 3 or above XRT level qualification.
  • All endorsements must be in good standing and no performance or attendance related events (GardaWorld or CATSA issued) in previous 12 months.
  • As per CBA preference will be given to candidates who have previously successfully attained Team Leader certification
  • As per CBA Training Specialists will serve a 90 day probationary period in their new position.
  • Must have excellent communication skills; fluent in written and oral English.
  • Must have a desire for service excellence and excellent customer service skills.
  • Must have shown good team work abilities and interpersonal skills.
  • Must be attentive to detail and able to think creatively.
  • Must be reliable, independent and able to handle stress.
  • Must be able to stand and walk for extended periods of time.
  • French fluency is an asset.
  • Time management/ self motivating.
  • Ability to travel to other airports within the region to receive and to deliver training.

 

SCTR candidates must meet the following pre-requisites before they may attempt PBS Qualification:

 

  • Minimum 1 year PBS Experience*
  • No PBS PERs requiring a Coaching Plan within the past 1 year
  • Minimum of 90% on the most recent PBS RLP Knowledge Exam
  • Minimum of 90% on the most recent National X-ray Exam

 

Exceptions:

 

Applicants with less than 1 year experience may be considered provided they have:

  • Completed and passed the SOF2 Basics with a minimum of 80%
  • Complete and passed the SOF2 Lab Course
  • Achieved a minimum of 90% on the SOF2 Lab Knowledge Exam
  • Achieved a minimum of 90% on SOF2 Lab X-ray Image Exam

 

GardaWorld is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status.

 

We thank all applicants for their interest in the position; however, we will communicate only with selected candidates.

 

GardaWorld: Business solutions and security services for a complex world

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Training, Operations, Bilingual