Scheduler
London, ON, CA
GardaWorld is currently hiring an Overnight Scheduler for our Protective Services Division business line. This position works at London office located at 120 Wellington St #200, London. As a Scheduler, you will be in charge of coordinating activities between our clients and security guards, as well as communicating with them as needed for the Windsor/Sarnia, London, and Hamilton branches. Please find details below :
Schedule 1: Full Time Scheduler: Monday to Friday 11 pm to 7am
Schedule 2: Part Time Scheduler: Saturday and Sunday 8pm to 8am
Hourly Pay Rate: $20
What does a Scheduler in London do?
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Receive and record book on, off and check in calls from multiple areas (London, Windsor Sarnia and Hamilton branch)
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Ensure that all vacancies created by absences of any sort are filled with the most competent and acceptable replacements
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Ensure that data related to employee lateness, illness, absence is entered into Winteam
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Perform safety checks on guards who operate alone at any client site
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Receive client requests and schedule shifts for guards as necessary
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Respond to staff and client inquiries regarding schedules
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Prepare reports at the end of every shift documenting the events over the shift
What's in it for you?
- Ongoing training and development available
- Medical benefits after 90 days
Qualifications to become a Scheduler in London
- Excellent English communication skills both written and verbal
- Excellent customer service and report writing skills
- Must have prior scheduling experience
- Prior security experience is desirable but not necessary
- Ability to work OVERNIGHT shifts
- Professional deportment
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Scheduler, Administrative, Customer Service