Configuration Tech I - Mississauga

Position Title: Configuration Tech I - Mississauga

Position Reports to: Supervisor, Operations

Version Date: January 2024

Job Code: 204A

Position Summary

Our Warehouse & Assembly technicians are a critical part of our operations here at Stealth Monitoring. They build and assemble our unique technology products, assist in burning them in, refurbish equipment that is returned from the field and generally ensure that all of the equipment is in top condition.

Duties & Responsibilities

Build / Assembly & Pre-installation preparation

• Build or assemble Stealth Monitoring technology products as developed by Operations, Research & Development, or Sales teams
• Complete the assembly or preparation of all field monitoring equipment required for projects or installations 
• Complete all required steps within the Burn-In process to ensure that all technology products built or assembled are fully functional prior to shipment or installation
• Provide feedback to internal stakeholders about poor or troublesome designs, layouts, etc 
• Make suggestions to better improve products
• Escalate any build issues to internal stakeholders, etc

Equipment receiving, refurbishment and restocking

• Receive all returned field equipment from field technicians and process them for receiving into ERP system
• Refurbish all received field equipment, returning all equipment to the best possible condition prior to returning the product back to warehouse for re-deployment. If equipment cannot be returned to stores, begin the repair or scrap processes

Warehousing

• Assist warehousing staff in maintaining clean and safe warehouse that complies with all EH&S requirements
• Ensure that all equipment in warehouse is properly stored and maintained
• Manage consumables inventory such that sufficient stocks are always available for technicians to complete their work orders. Ensure that all consumables stocks are effectively and efficiently arranged. Assist in the procurement of the consumable stocks as required

Various other duties

• Assist in fleet maintenance as required
• Assist in shipping and receiving for warehouse as required
• Complete miscellaneous maintenance duties in warehouse as required
• Perform other duties as assigned

Qualifications

• Technical diploma in computers/electronics or equivalent preferred
• 2-3 years of previous warehouse experience preferred
• Familiarity with modern warehousing practices and methods
• Must have a valid G class drivers license with clean driving record

Core Competencies

• Excellent customer service, interpersonal, and collaboration skills to interact effectively with internal and external parties, as well as technicians to create a strong team environment
• The ability to work independently and to prepare all necessary documentation in a timely and accurate manner
• Ability lift up to 50 lbs
• Strong organizational skills to set priorities and meet tight deadlines
• Analytical approach to problem resolution
• Microsoft Office skills
• Self-motivated and committed to continuous learning

Working Conditions

• Warehouse environment
• Flexibility to work beyond regular working hours of 8:00 a.m. to 4:00 p.m.

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