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Dispatcher FT

Business Unit:  Security Services
Career Area:  Security Guard
Location: 

Toronto, ON, CA

Are you ready to suit up?

GardaWorld is the world’s largest privately-owned security services company, offering cash services, physical & specialized security solutions. We protect our clients’ staff and assets, wherever they are in the world. 

Gardaworld is seeking Dispatchers for 24/7 control centers.  

As a Dispatcher, you function as a central communications point for client properties and you’re responsible for coordinating activities between alarm centers/systems, guard teams, our clients and the general public. 

What we’re looking for
  • Valid Ontario Security Guard license  

  • Valid Standard First Aid & CPR certifications 

  • High school diploma or equivalent 

  • Fully availability including days, afternoons, nights, weekends & statutory holidays 

  • Prior security experience as a dispatcher preferred 

  • Prior security scheduling experience (asset) 

  • Strong computer skills 

  • Professional deportment with strong customer service skills 

  • Leadership and problem-solving skills 

  • Proactive, attention-to-detail, self-motivated, team player  

  • Excellent English written & oral communication skills 

What you’ll be doing
  • Monitoring computer systems for access control, CCTV & elevator surveillance systems 

  • Responding to intercom & multi-line telephone systems 

  • Receive and record book on, off and check in calls from multiple areas 

  • Receive client requests and schedule shifts for guards as necessary 

  • Respond to staff and client inquiries 

  • Handle dispatch of urgent alarm calls 

  • Regularly interacting with clients, visitors, customers and the general public 

  • Providing impeccable customer service 

  • Writing daily & incident reports 

What Gardaworld offers
  • Competitive market wages & benefits 

  • Complete uniform 

  • Diverse work assignments 

  • Training opportunities 

  • Career development and advancement 

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


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