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Labour Relations Specialist

Business Unit:  Aviation Services
Career Area:  Airport Security Screening

Mississauga, ON, CA

Build your career at GardaWorld Aviation !


GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The friendly, approachable manner of the GardaWorld team is part of what sets us apart.


Headquartered in Montreal, Canada, GardaWorld is the world’s largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services and aviation services. Over 122,000 highly trained, dedicated professionals serve clients in North America, Latin America, Europe, Africa, Asia and the Middle East


We are currently looking for a Labour Relations Specialist - Toronto.


The Labour Relations Specialist works alongside the Manager, Human Resources and Labour Relations to align our employees with the company’s business objectives and needs. The candidate will enhance staff performance, support employee development, plan strategic HR initiatives, and maintain good relations with the unionized workforce and their representation. The ideal candidate for this role should have a good understanding of business functions, communications skills and strategic thinking. 




  • Receive and investigate all labour disputes, and provide conclusions to ensure labour relations are maintained - ensure that all labour relations cases are in accordance with the Collective Bargaining Agreement 
  • Root cause analysis of grievances and finding solutions to avoid causes – meet with Union Chief Steward to receive and discuss grievances at the Level 2 stage
  • Organize and produce arbitration briefs in preparation for Arbitration Meetings between the Company and the Union
  • Prepare responses to Canadian Human Rights Commission (CHRC) complaints, Canada Industrial Relations Board (CIRB) inquiries and investigations, and other labour inquiries.
  • Mediate discussions between manager and employee and/or representatives in attempt to reconcile differences. Conduct follow up meetings as needed to ensure closure.
  • Liaise with the client regarding the Contract Compliance Program audits pertaining to Performance Management and document control
  • Participate in onboarding new management staff by providing training materials and understanding labour relations
  • Assist Regional Airports across Ontario with Human Resources related issues such as investigations, disciplines, grievances and arbitrations
  • Provide communications through publishing internal bulletins and memorandums – as well as updating the GardaWorld website with the communications
  • Other duties as assigned




  • A University Degree or College Diploma, preferably in Human Resources and/or Labour Relations or equivalent experience is required 
  • CHRP designation preferred, or equivilant (or working towards the designation)
  • Minimum of 2 years experience in Human Resources and/or Labour Relations
  • Understanding of employment related legislation such as: Canada Labour Code, Occupational Health & Safety Act and Canada Human Rights Act
  • Ability to multitask and produce results in a fast-paced environment. Must have the ability to meet multiple deadlines and prioritize tasks at hand
  • Working knowledge of WSIB and Health and Safety practices
  • Strong leadership, decision making and problem solving abilities
  • Effective verbal and written communication skills
  • Flexibility in schedule with the ability to work outside of regular office hours
  • Strong knowledge of Microsoft Excel, Microsoft Word, Outlook, Visio and PowerPoint




All GardaWorld Security Screening Inc. employees are required to be fully vaccinated with a Health Canada approved COVID-19 vaccine series as a condition of employment. Should you be a successful candidate, you will be required to comply with GardaWorld’s mandatory vaccination policy that is in effect.

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Employee Relations, Document Control, Performance Management, Law, Human Resources, Administrative, Legal

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