Resource Optimization Coordinator - (12-month contract)

Job Summary
Reporting to the Resource Optimization Manager, the ROC assists in implementing employee daily work schedules, including securing additional resources to fulfill scheduling requirements. Completing various administrative tasks is essential to this role, including data management for resource management. The Resource Optimization Coordinator assists the SDM and DM by focusing on deployment, movement, and break management to ensure the full utilization of resources.

Key Responsibilities:

• Collaborate with the Resource Optimization Manager to implement and adjust employee daily work schedules. Including but not limited to the deployment of Breaks deployment, location deployment, and training deployment.
• Ensure the timely and effective deployment of resources to meet scheduling requirements.
• Assist in securing additional resources when necessary to fulfill scheduling demands.
• Work closely with other members of the Service Delivery team to identify and address resource gaps and assist with the decision-making process.
• Complete various administrative tasks related to resource optimization and deployment.
• Maintain accurate records and documentation to support resource management efforts.
• Analyze and break down data related to resource utilization using internal scheduling software.
• Collaborate on strategies to enhance resource optimization and overall Service Delivery efficiency.

Qualifications:

• High School diploma or related field or equivalent work experience.
• A minimum of 2 - 3 years of experience in resource management.
• Preference will be given to individuals with experience in the aviation industry.
• Ability to obtain and retain a RAIC (Restricted Area Identity Card) and Transport Canada Clearance
• Proven ability to execute action plans and resource deployment.
• Experience in leading, motivating, and coaching teams specifically unionized teams.
• Strong focus on continuous improvement and analytical abilities
• Highly flexible and adaptable for 24/7 operations.
• Ability to work under pressure and handle stressful situations.

Competencies:

• Team Building and Communication: must support the development of a healthy internal culture that retains vital employees and holds individuals accountable to company or regulatory standards. 

• Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations, and procedures.
• Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
• Workforce Planning - Monitor performance and implement improvements. Manage employee and team productivity. Provide technical support where necessary.
• Communication - Monitor, manage, and improve the efficiency of support services such as IT, HR, Accounts, and Finance. Facilitate coordination and communication between support functions.

Working Conditions:

• Most of the time is spent at the front line of the business (indoors) but may occasionally work outside, with frequent opportunities to move about.  

• Exposed to situations that would be considered stressful, requiring the application of stress tolerance.

• Physical requirements include but are not limited to - standing; lifting; bending, stooping, kneeling
• Ability to mentally focus and concentrate for prolonged periods.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Work near others. They often share the same workspace and work with other incumbents holding the same position.
• Generally, work on a set schedule can be altered frequently, resulting in schedule changes.
• Overtime can be controlled but may be required, dependent on operational requirements.