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Regional Operations Manager

Business Unit:  International Security Services
Career Area:  Operations and Administration

Mogadishu, Somalia, SO

GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world's largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk management.

Our corporate vision is to be the recognized global leader in providing comprehensive security, crisis response and risk management services in high-risk and complex environments delivered at a world-class level by the best quality personnel in the industry. Our mission is to protect and support our clients, securing their place in a complex world by consistently delivering quality services and value, while growing our business.



Regional Operations Manager

Job Type

Contractor, GW Consulting Middle East Limited




Mogadishu, Somalia

Est. Start Date

01 Mar 2020 (subject to further confirmation/successful induction/visa processing)

Duration of Task

Open ended


GardaWorld offers a competitive daily rate (Contractor will only be paid whilst on-duty – no payment made for Off-duty) 

 *subject to local tax (if applicable) 

Leave Rotation

6 weeks on, 6 weeks off, subject to operational requirements

Travel Pay

Contractors are entitled to half pay while travelling up to a maximum of 2 days per travel


GardaWorld will provide the Independent Contractor with appropriate accommodation, insurance, flights and life support while on duty

Flight Package

GardaWorld will provide an economy class return ticket per rotation to the project location from a hub airport as close as reasonably practicable to the Contractor’s declared home address.


The Contractor will be asked to declare their preferences for a primary, secondary and tertiary hub airport from the GardaWorld hub list at the commencement of their engagement. Where possible and commercially acceptable, GardaWorld will look to book travel to and from one of the preferred hubs.


The Contractor will be responsible for any travel arrangements between the hub airport and their home address.


Further information can be found in the GardaWorld Contractor Travel SOI, copy will be provided upon acceptance.

Hiring Criteria

  • Candidate must include a covering letter of no more than 2 sides of A4 detailing why they are suited to the role and expanding on relevant experience of below criteria as listed in their CV
  • CV to be named “surname-first name-CV-ROMSOM”
  • Covering Letter to be named “surname-first name-CL-ROMSOM”
  • Proof of progressive management experience including in international environments (not including military service) over a minimum of 8 years
  • Minimum 2 years as a senior project manager
  • Demonstrable experience of financial control including an understanding of cost benefit analysis as well as developing, delivering and analysing a budget
  • Operational experience in hostile environments
  • Experience of non-military liaison roles between commercial organisations, local stakeholders, and government officials
  • Proven high level of client handling skills
  • Training delivery experience
  • Detailed knowledge and understanding of the operational and tactical requirements for mobile armed security operations and static guard operations including journey management in hostile environments
  • Knowledge and experience of HR processes for management of a large diverse team
  • Possess tact, sound judgement and ability to communicate clearly, verbally and in writing
  • Fluent written and spoken English
  • APT experience
  • Valid SIA Licence (Close Protection front-line) or country equivalent
  • Full UK Driving Licence
  • Strong communications and IT skills, including use of all Microsoft programmes; Excel, Word, Outlook, Powerpoint
  • Experience as a Country/Regional Operations Manager or Deputy, within the security industry for 6 months or more within the last 2 years
  • FPOS-I or MIRA preferable
  • SC vetted preferable
  • In-country Somalia and regional experience preferable

Job Duties

Under the direction of the MD IPS & VP Global Ops, build and maintain the operational platform to deliver GW’s security services to clients in Somalia.  The ROM Somalia is responsible for the leadership, supervision and operational delivery of all staff and projects deployed in Somalia.  This responsibility is devolved in the main to project managers, with the project managers being the bailiwick of the ROM. The below specifics are not exhaustive:


  • Manage all operational activities
  • Responsible for production and regular revision of all SOPs and SOIs specific to GW Somalia
  • Ensure all operational activities adhere to SOPs
  • Responsible for implementation, maintenance and audit of PSC1 standards
  • Responsible for rotation management of all consultants including authority to authorise flight changes for operational reasons
  • Responsible for producing the Somalia Weekly Situation Report to MD IPS & VP Global Ops by close of play every Saturday
  • Develop and maintain relationships


  • Responsible for initiating project managers’ appraisals
  • Manage discipline across the projects and all staff
  • Advise on selection of consultants for project management teams and RMT positions
  • Advise on and define job descriptions for RMT positions and project management team positions
  • Responsible for the correct contracting and implementation of T&Cs for all local staff

Risk Analysis

  • To be continually read into and prepared to brief in depth on the situation across Somalia with regards to political, militia, commercial and socio-economic factors


  • Responsible for coordination of resourcing the region with the Resource Manager Dubai
  • Supervision of and audit of project and RMT resources

Commercial Support

  • To write conops for all proposals submitted by GW for Somalia
  • Continually advise CST and MD IPS & VP Global Ops on all costs incurred in country
  • Maintain close client relationships with existing and potential clients
  • Identify and develop new clients
  • Be prepared to liaise with clients and submit task orders and pricing to clients for ad hoc tasks


  • To check all payrolls on receipt from project managers prior to submission
  • To verify any and all requests for additional payment due to payments being missed in previous months
  • To screen and advise on validity of early wage payments and wage advances
  • To collate and verify monthly cash requests from project managers prior to submission
  • To control and accurately complete RMT Cash Ledger
  • To control cash held within the RMT float

Business Development

  • Spearhead the development of new and expansion of current business OR work closely with any deployed business development assets in order to increase revenue

For further information about GardaWorld please follow link: www.garda.com/gw

Please note: any Information provided shall be used by GardaWorld to evaluate your qualifications for engaging as a contractor.


Any deployment to any region in which GardaWorld operates carries a degree of risk, for more information please go to https://www.garda.com/crisis24/country-reports where you can obtain the latest analysis, information and threat assessment.


GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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