Account Manager - Retail and Commercial

GardaWorld Cash is the world’s largest privately owned security services company offering a wide range of highly focused business solutions including leading-edge security services and cash solutions. In over two decades, our work has taken us from our home base in Montreal to the oil fields of Iraq, and embassies across Africa. We’re also present in financial institutions in the US and airports in Canada. We operate across a broad range of sectors, including financial services, infrastructure, natural resources, and retail. Our clients include Fortune 500 companies and governments with people and assets deployed around the world. Headquartered in Montreal, Canada, our 100,000 highly trained, dedicated professionals serve clients in North America, Africa, and the Middle East. In today’s complex world, security has become a vital concern for everyone and is the foundation of our present and future success.

Your mission:

We are seeking a dynamic and results-oriented Account Manager – Retail and Commercial to join our team. The ideal candidate will be responsible for managing and expanding our business relationship with a fast-food global leader over the next three years. In addition, the Account Manager – Retail and Commercial will play a crucial role in identifying and approaching other customers in the restaurant industry to enlarge Garda Cash’s footprint in that market.

Your responsibilities:

• Build and maintain strong relationships with key stakeholders at our client to ensure satisfaction and retention.
• Actively engage with the client to understand their needs and propose tailored solutions to meet their objectives.
• Develop and implement strategies to maximize sales and revenue growth with the client.
• Conduct regular visits to the client’s locations to assess performance, address concerns, and identify opportunities for improvement.
• Collaborate with internal teams to ensure seamless execution of services and fulfillment of contractual obligations.
• Identify and prospect potential clients in the restaurant industry who are not currently partnered with Garda.
• Utilize persuasive sales techniques to convince restaurant owners or managers to switch to Garda's services.
• Maintain accurate records of sales activities, customer interactions, and market feedback.

Required qualifications:

• Bachelor’s degree in business administration, Marketing, or related field preferred.
• 3–5-year corporate sales experience preferred.
• Proven track record of success in sales, preferably in the food service or hospitality industry.
• Strong negotiation and communication skills, with the ability to articulate value propositions effectively.
• Excellent relationship-building skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to articulate competitive differentiation.
• Good sense of leadership and initiative.
• Willingness to travel frequently and work flexible hours, including evenings and weekends.
• Valid driver's license and access to a reliable vehicle.

Competitive salary and sales bonus Insurance: drug, vision, dental, life, disability Pension plan Employee assistance program Wellness program Corporate discounts A permanent position with many stimulating projects A hybrid system: work at home and in the office Flexible schedules, we respect your privacy Free parking for employees, free well-equipped gym, cafeteria reserved for GardaWorld employees A bright, friendly and ergonomic workspace An entrepreneurial culture where you can share your ideas and grow professionally.

If you are a self-motivated, ethical individual who has excellent professional judgment and seeks to have a direct impact on the success of the company and grow with it, this is the position for you.