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Process Optimization and Quality Analyst 1

Business Unit:  Cash Services
Career Area:  Operations and Administration
Location: 

Montréal, Quebec, CA

Consultant - Process and Quality Optimization

GardaWorld Cash Logistics is currently looking for a Process Optimization and Quality Consultant for a 6-month mandate to participate in the creation and automation of systems for our operations and our clients. 

 

What you will do:

 

  • Propose and lead initiatives related to business automation and develop tools and reports to gain efficiencies
  • Lead the implementation of systems or modules that impact our operations and/or customers
  • Develop and document test cases for our operations
  • Work with the process team to implement solutions to complex customer issues, monitor strategy and review performance
  • Gather and understand customer needs. Understand how these needs could be implemented. Find solutions to meet customer requirements using new or existing products in collaboration with IT
  • Provide a key interface to the IT team to communicate business needs. Develop presentations that clearly explain both requirements and solutions to technical and non-technical audiences
  • Provide support to operations end users and work with the IT support team to resolve system issues
  • Act as administrator and super user for all systems used by our operations and support system auditing tasks

 

Your profile :

  • 1-3 years of experience in a similar role
  • Knowledge or experience in the transport of values ​​(secure transport and cash management) is a definite asset;
  • Bilingualism (spoken / written) English and French;
  • Experience in banking is an asset
  • Ability to Analyze and solve problems quickly.
  • Excellent interpersonal skills
  •  Very good sense of work organization
  •  Ability to work in a team
  • Sense of urgency
  •  Ability to determine priorities and objectives

 

What we offer

  • Competitive salary and benefits
  •  Possibility of working from home
  • A dynamic work environment;
  •  Dynamic company and entrepreneurial spirit that encourages innovation and personal development
  • International company offering numerous career opportunities

 

Interested? Apply online or send your resume to Fanny.blais@garda.com

 

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Quality

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