Process Optimization and Quality Analyst 1

Consultant - Process and Quality Optimization

GardaWorld Cash Logistics is currently looking for a Process Optimization and Quality Consultant for a 6-month mandate to participate in the creation and automation of systems for our operations and our clients. 

What you will do:

• Propose and lead initiatives related to business automation and develop tools and reports to gain efficiencies
• Lead the implementation of systems or modules that impact our operations and/or customers
• Develop and document test cases for our operations
• Work with the process team to implement solutions to complex customer issues, monitor strategy and review performance
• Gather and understand customer needs. Understand how these needs could be implemented. Find solutions to meet customer requirements using new or existing products in collaboration with IT
• Provide a key interface to the IT team to communicate business needs. Develop presentations that clearly explain both requirements and solutions to technical and non-technical audiences
• Provide support to operations end users and work with the IT support team to resolve system issues
• Act as administrator and super user for all systems used by our operations and support system auditing tasks

Your profile :

• 1-3 years of experience in a similar role
• Knowledge or experience in the transport of values ​​(secure transport and cash management) is a definite asset;
• Bilingualism (spoken / written) English and French;
• Experience in banking is an asset
• Ability to Analyze and solve problems quickly.
• Excellent interpersonal skills
•  Very good sense of work organization
•  Ability to work in a team
• Sense of urgency
•  Ability to determine priorities and objectives

What we offer

• Competitive salary and benefits
•  Possibility of working from home
• A dynamic work environment;
•  Dynamic company and entrepreneurial spirit that encourages innovation and personal development
• International company offering numerous career opportunities

Interested? Apply online or send your resume to Fanny.blais@garda.com