Share this Job
Apply now »

Process Trainor

Business Unit:  Cash Services
Career Area:  Operations and Administration

Montréal, Quebec, CA

Training & Documentation Advisor

GardaWorld Cash Services is hiring a Training & Documentation Advisor to provide support and customized solutions. Selected individuals will liaise with operations teams across the country.


What you will do:


  • Write operational documentation necessary for operations teams to perform tasks
  • Write and design training content for existing procedures and new projects for classroom or online delivery, linked to operational documentation
  • Optimize and structure documentation by analyzing content, proposing and drafting changes required to meet business objectives
  • Support Process & Quality team initiatives and new customer processes
  • Operate the LMS/CMS platforms and support users in the consumption of content
  • Ensure progress monitoring and key KPIs related to training
    Perform follow-ups, update work plans and recommend viable solutions.


Your profile :

  • 1-3 years experience in a similar role
  • Bilingual (spoken / written) English and French;
  • Writing/translation skills in both languages
  • Very good work organization skills
  • Ability to manage emergencies
  • Ability to determine priorities and objectives
  • Excellent interpersonal skills
  • Ability to work in a team
  • Experience in banking, cash handling or cash management is an asset


What we offer

  • Competitive salary and benefits
  •  Possibility of working from home
  • A dynamic work environment.
  •  Dynamic company and entrepreneurial spirit that encourages innovation and personal development
  • International company offering numerous career opportunities


Interested? Apply online or send your CV to



GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Drafting, Engineering, Bilingual

Apply now »