Senior Manager, External Communications

At GardaWorld, there is a whole career waiting for you!

GardaWorld is currently looking for a Senior Manager, External Communications

Reporting to the Senior Director of Communications

Hybrid work, with 3 to 4 days a week in the office. We believe in the added value of face-to-face work

Location: Ville St-Laurent

About GardaWorld

GardaWorld is a global champion in security services, integrated risk management and cash solutions, employing more than 132,000 highly skilled and dedicated professionals. Driven by a relentless entrepreneurial culture and core values of integrity, vigilance, trust and respect, GardaWorld offers sophisticated and tailored security and technology solutions through high-touch partnerships and consistently superior service delivery. With a deep understanding that security is critical to conducting business and keeping communities safe, GardaWorld is committed to impeccable governance, professional care and the well-being of everyone. Thanks to a well-earned reputation, GardaWorld is proud to be the long-standing security partner of choice to some of the most prominent brands, Fortune 500 corporations and governments. For more information, visit https://www.garda.com/.  

About you

You have specific expertise in internal communications in a dynamic environment, and you know the mechanisms and platforms to achieve your goals. You are not afraid to take on highly ambitious objectives, and you want to work for a large global brand in a high-potential industry, as part of a committed and ambitious team. Your unmatched efficiency and innovative thinking allow you to create impactful activation plans that will motivate our people and leave the competition in the dust. Completely bilingual in both written and spoken language, you stand out for your incredible adaptability, entrepreneurial spirit, and passion for your field of expertise. Collaborative and committed, you believe in teamwork and the importance of a healthy work environment.

As the Senior Manager of External Communications, you will play a critical role in shaping and implementing our organization's external communication strategies to effectively engage with stakeholders, enhance our brand reputation, and drive business objectives. The ideal candidate will have a proven track record in developing and executing successful external communication campaigns, strong leadership capabilities, and exceptional communication skills.

Responsibilities:

• Develop and implement comprehensive external communication strategies that align with the organization's goals and objectives.
• Lead a team of communication professionals, providing guidance, mentorship, and feedback to ensure high-performance and professional development.
• Serve as a spokesperson and media contact for the organization, maintaining strong relationships with media outlets and proactively managing media inquiries and interviews. US-based media experience is an asset.
• Craft and oversee the creation of compelling external communication materials, including press releases, articles, speeches, and presentations, including multimedia content.
• Develop and maintain relationships with external stakeholders, such as industry associations, government agencies, partners, and community organizations, to foster collaboration and enhance the organization's reputation.
• Monitor industry trends, market developments, and public perception to identify communication opportunities and potential risks, and proactively develop strategies to address them.
• Collaborate with cross-functional teams, including marketing, public relations, and executive leadership, to align external communication efforts with overall organizational initiatives.
• Support crisis communication and issues management, providing strategic guidance and developing effective messaging during challenging situations.
• Measure and evaluate the effectiveness of external communication efforts through data analysis and metrics and provide recommendations for continuous improvement.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Minimum of ten years of experience in external communications, public relations, or related roles, preferably in a B2B environment.
• Experience managing communications in transformation or start-up environments with fast-paced, self-starter cultures preferred.
• Strong leadership and management skills, with a proven track record of leading and developing high-performing teams.
• Excellent written and verbal communication skills, with the ability to tailor messaging for diverse audiences and channels.
• Extensive experience in developing and executing successful external communication strategies, including media relations, thought leadership initiatives, and stakeholder engagement.
• Deep understanding of global media landscapes, industry trends, and best practices in external communications.
• Strong relationship-building skills, with the ability to engage and influence stakeholders at all levels, both internally and externally.
• Crisis communication and issues management expertise, with the ability to navigate sensitive and high-pressure situations effectively.
• Proficiency in digital communication platforms and multimedia content approaches.
• Strategic mindset, with the ability to think creatively and deliver innovative communication solutions that drive business objectives.

What GardaWorld can offer you:

• Be part of a committed and competent team within a growing company
• Competitive salary
• Group insurance
• Group Registered Retirement Savings Plan (RRSP) with employer contribution
• Access to a gym located at our head office
• Bistro offering delicious lunches
• Free parking at the office
• Côte Vertu Metro, bus stop at the front entrance
• Managers who care about the well-being of their employees.

We thank all applicants for their interest in GardaWorld; however, only those selected for the first stage of the process will be contacted.