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Security dispatch

Business Unit:  Security Services
Career Area:  Security Guard
Location: 

Montréal, Quebec, CA

(Don’t have a licence? Register now to one of our trainings offered by our Campus)

We are currently looking for 1 dispatcher for the new project of our VIA-RAIL Canada contract, whose offices are located in Pointe-St-Charles.

As a dispatcher in this new control center, you will be responsible for monitoring the various security systems as well as responding to emergencies, calls and alarms. We are therefore looking for candidates with excellent stress management, as well as very good priority management.
 

We offer

  • Flexible hours
  • On-site parking
  • Full uniform
  • Corporate discount (transportation, leisure, cell phone plans, home insurance, gym)

 
You will be responsible for :

  • Respond to routed calls, collect and verify with the contact person all the information necessary for interventions and assess the nature and urgency of the calls
  • Distribute emergency units on the territory
  • Respond to radio requests from police, firefighters or other responders
  • Complete and record the data of all interventions using a computerized system
  • Apply emergency procedures
  • Perform general office work such as entering and coding police information
  • Monitor the set of cameras while ensuring the security of the installations
  • Transmit all the necessary information to the intervention teams dispatched to the scene of a call
  • Transmit information during emergency situations by following the appropriate telephone chain for the situation
  • Perform any other tasks that may be deemed necessary


Your profile

  • Valid security guard license (Don’t have a licence? Register now to one of our trainings offered by our Campus)
  • Bilingualism (two official languages)
  • Significant experience in central security or control center
  • Dispatcher training in emergency measures (important asset)
  • Comfortable with computer software
  • Focused on customer service
  • Ability to multitask

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.