Solutions Engineer, Central & Western Canada

About GardaWorld

What GardaWorld Brings to You as a National Channel Development Manager

• Competitive salary: $100k - $120k
• Work site location: Ontario/Alberta/BC
• Work Schedule: Full-time
• Comprehensive benefits: medical, dental, and vision insurance plans, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career growth: career growth opportunities at ECAM

What Your Days Will Look Like

• Assist the sales team (Account Executives, and Major Accounts) in the completion of RFP/RFQ bids and providing system designs and quotes for security solutions.

• Perform discovery, analysis of business needs and definition of client requirements in conjunction with the Account Executives to determine technical requirements for project work, including designing and quoting integrated security systems (video surveillance, access control, intrusion and monitoring solutions).

• Conduct site visits to assess customer environments and develop system designs and solutions for physical electronic security systems.

• Work with the Solutions Engineering staff to convey requirements to the client and provide insight into the technical options available. The role will also aid in designing solutions across a wide variety of security technologies.

• Work closely with the Account Executives to determine requirements, counts, and configuration of systems in order to provide cost effective and comprehensive solutions.

• Confirm that products meet the prospect's requirements and assist sales in technical qualification. Throughout the proposal process, the Solutions Engineer will articulate and demonstrate solutions and position products relative to competition.

• Utilize system design tools as needed to design system layouts.

• Review sales quotes and confirm equipment lists are correct.

• Provide pre-sales support to customers and communicate with clients’ technical team as needed.

• Assist in creating and implementing proof of concepts for clients.

• Assist account executives by answering technical questions and making technical presentations.

• Collaborate with global teams to align on standards and scalable solutions.

• Perform other related duties as assigned.

What We're Looking For

• A post-secondary degree/diploma in electronics or equivalent college technical degree

• 5-7 years of experience as a Solutions Engineer or similar role in a security integrator environment

• 8+ years of experience in technical products and services in the security industry

A strong and thorough knowledge in the Security industry – CCTV, Access Control, Intrusion, PLC’s, Relays, Gate Control, Fence Detection, Network Infrastructure, Intercoms, Etc. Industry association, participation and/or leadership preferred.

• Advanced communication skills both written, verbal and presentations to senior executive levels.
• Proficient user level of computer systems: Microsoft Office, Excel, Visio and documentation control systems
• Basic to intermediate user level of CAD

This role will require a deep understanding of the following brands and systems:

• Intrusion: DSC, DMP

• Video: Hanwha, Avigilon, Axis, Milestone, Genetec, Geovision

• Access Control: Kantech, Avigilon, Gallagher, ICT, Genetec

• Specialty: Sunflower Labs, Alarm.com, Skydio, Fog Bandit, SpotterRF, HALO, Automatic Systems

Working Conditions:

• Based on Location (Canada) – Preferred location close to our office hubs: Toronto, Vancouver, Calgary
• Travel required (20–30%) for site visits and client meetings
• Flexibility in the work schedule may be required depending upon client needs