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Shift Supervisor, Shopping Centre Ottawa East End

Business Unit:  Protective Services
Career Area:  Security Guard

Ottawa, ON, CA

GaradaWorld is Hiring a Shift Supervisor


Your mission at GardaWorld:

As a member of the GardaWorld security family, your primary role is to ensure the safety and security of client holdings, tenants and visitors to the assignment area in a professional and courteous manner. As a member of the security team stationed at a shopping center, you will enjoy regular and diverse interactions with the public, while also being expected to maintain the highest degree of professionalism and customer service when doing so. Further information can be found below!


What to expect:


  • Standard industry wages starting at $18.43
  • Provided full uniform
  • Diverse benefits plan
  • On-the-job paid training
  • Opportunity for advancement in the security industry
  • Ongoing training and development available
  • A positive and dynamic environment


What you will be doing:

  • Collaborate with Site Security Supervisor to fulfill administrative requests
  • Assist scheduling requests when requested from the client
  • Maintain constant communication with Garda Scheduling/Site Supervisor to ensure full staff on site
  • Ensure all site duties/responsibilities are being conducted by the security officers on a daily basis
  • Immediate resolution of risen issues and make sure they are communicated to the Site Supervisor for follow-up
  • Follow company procedures by documenting and maintaining reports and provide accurate verbal and written follow-ups
  • Ensure that Officers are fulfilling their roles as set out in the site standing orders and in accordance with Garda policies and procedures, as well as administer disciplinary procedures
  • Communicate for assistance by jointly working with police, fire, or emergency medical services as the situation dictates, in accordance with established policies and procedures
  • Maintaining a positive and a productive work environment
  • Other duties as requested.


What you will need:

  • Minimum of 6 Months supervisor experience
  • Minimum of 1 year full-time security experience
  • Valid First aid and CPR certification
  • Possession of a valid Ontario security guard license
  • Strong customer service skills
  • Customer Service focused
  • Mature strong oral and written communications skills
  • Available to work shift work, including weekends and overnights as required
  • Ability to exercise sound judgement under stressful situations
  • Ability to work independently as well as part of a team environment
  • Knowledge of criminal, provincial and federal laws as they pertain to the security industry


Sound interesting? Join our ever-growing workforce today!

GardaWorld's headquarters are located in Montreal, QC, Canada and is the world's largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services, and aviation services. GardaWorld has over 62,000 highly trained, dedicated professionals that serve clients in North America, Latin America, Europe, Africa, Asia, and the Middle East.



Garda Canada Security Corp. is committed to Employment Equity and encourages the equitable participation of all Canadians. If your application is retained and you require any special accommodations during the selection process, please advise us. The personal information provided in your application is protected under the Privacy Act.

We thank all applicants for their interest in Garda Canada Security Corp. however, only those who are selected for further consideration will be contacted.

GardaWorld: Business solutions and security services for a complex world

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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