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Operations Manager

Business Unit:  Aviation Services
Career Area:  Operations and Administration

Regina, SK, CA


Watch your career take flight at GardaWorld!


We are currently hiring an Operations Manager, to oversee and manage screening operations for the  Airport, providing direction, guidance and support to ensure operational effectiveness.


GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.


Reporting to the General Manager, (GM), the Operations Manager, manages and oversees the Checkpoint Managers, (CPM), and all aspects of site planning, organizing, training and monitoring to achieve the overall performance expectations of CATSA, Transport Canada and GardaWorld.


Duties include, but are not limited to, the following:

  • Ensures site operations comply with GardaWorld and CATSA’s financial, operational and security procedures, policies and programs
  • Manages CPM performance
  • Monitors operational performance metrics and suggests operational improvements
  • Identifies needed performance improvements by analyzing internal data and external best practices
  • Makes timely, intelligent, realistic recommendations for reactive and proactive change
  • Provides the GM with information to assist with long-term strategic planning
  • Develops and implements CPM schedules and tracks all vacations, time off, leaves, etc.
  • Oversees and manages all aspects of the CATSA operational staff relationship
  • Directs, motivates and coaches the performance of direct reports
  • Executes employee programs for direct reports, (i.e., reward and recognition, retention and engagement)
  • Travel to other bases to provide assistance as required


Job Benefits:

  • Competitive compensation & benefits package
  • Parking is provided as a taxable benefit
  • Training and career development


Skills / Experience:

  • Strong, proven Leadership and Management Skills
  • Analytical, detail oriented and technically astute
  • Excellent communication skills and a professional demeanor with the ability to develop cooperative working relationships in all areas of the business
  • Self-motivated, with the ability to work both independently and in a team environment
  • Strong influencing and negotiating skills that promote commitment to action
  • Strong team player with a positive and flexible approach to develop teams
  • Excellent proven problem-solving skills
  • Easily adaptable to change and willing to embrace new challenges


Application Requirements:

  • Post-secondary education in a relevant field OR equivalent combination of education and experience
  • Minimum 2 years experience in aviation or related field
  • Advanced proficiency with MS Office Suite specifically in Excel and Access
  • Proven experience of managing teams
  • Must be a Canadian Citizen or a Permanent Resident as defined in the Immigration Act with an employment authorization document
  • Ability to obtain and maintain a security clearance and Secret Clearance
  • No previous criminal background for which a pardon has not been granted
  • 18 years or older


Additional Notes:

  • Internal candidates must be in good standing with no performance events on file
  • Travel may be required for training. Other travel may be requested when assistance is required at other airports
  • Applicants currently residing elsewhere than the job location must clearly indicate if they are seeking to relocate at their own cost


We thank all applicants for their interest in the position; however, we will only communicate with the selected candidates.


Applications will only be accepted online via


GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Operations Manager, Manager, Operations, Management

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