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YQR Bilingual Pre-Board Screening Officer - Regina Job

Date: Oct 21, 2017

Location: Regina, Saskatchewan, Canada

Company: GardaWorld

Req Id 67666 - Posted 10/20/2017 - Aviation Services - Airport Security Screening - Canada - Saskatchewan - Regina

Pre-Board Screening Officer - Regina

Watch your career take flight at GardaWorld!

GardaWorld is the largest provider of aviation services for the Canadian Air Transport Security Authority (CATSA), offering screening services in 28 airports across Canada.

Our officers undergo rigorous specialized training up to 180 hours, both in class and on-the-job in order to acquire CATSA Screening Officer certification so it is not essential that you have previous security experience, training or licenses. We are seeking eager candidates with great communication skills and customer service experience that are comfortable working in the airport's high-tech, fast paced environment.

We are currently building a candidate pool for Pre-Board Screening Officers for the Regina Airport. A pool of candidates means that successful candidates will be held in a pool until a position becomes available.

As a Screening Officer, you:

* Greet, direct and inform passengers through the screening process
* Efficiently process passengers, non-passengers and their baggage prior to their entry into the secured area of the airport
* Operate hi-tech screening devices (e.g., x-ray, walk-through metal detector, hand-held metal detector, full-body scanner, etc.)
* Manually conduct physical searches of persons and baggage, through direct contact or in close proximity with passengers
* Report and escalate incidents via pre-established communication channels

You want more information about the Screening Officer position, we invite you to view this video online: http://bit.ly/2flBFjT

Responsibilities:

* You are responsible for screening passengers, non-passengers and their baggage using screening equipment
* You are an ambassador for customer service and interact with passengers and stakeholders alike in a professional manner
* To ensure that the screening of passengers is completed efficiently and pleasantly
* You assist in maintaining the flow of passengers to influence efficiency
* You follow aviation regulations and standard operating procedures at all times
* You report all incidents using established communication channels

Job benefits

* Hourly salary: $20.61 - $21.83
* Paid training at $18.27/hr
* Uniform is provided
* Training and career development opportunities
* Competitive employee benefit plan

Ideal candidates possess

* Competence and ease with technology
* Strong communication, customer service and people skills
* Ability to prioritize, remain calm and multi-task under pressure in a dynamic environment
* Accountability for their own actions and decisions
* Alert and detail-oriented
* Fluency in English, spoken and written
* Previous experience in the security and aviation industries is an asset

Application requirements

* Canadian Citizen or Permanent Resident status
* 18 years of age or older
* High school diploma or equivalent (GED)
* No previous, non-pardoned criminal background
* At least one (1) year experience in customer service
* Available to work and commute day and night shifts, including weekends and statutory holidays
* Physical requirements include but are not limited to standing for long periods of time and lifting/pushing/pulling luggage and other heavy items (up to 22kg).

*Candidates that applied over the last 6 months for a similar role and were disqualified through the different stages of the recruitment process may not apply. They will not be considered.

*Our officers must be able to obtain a Transportation Canada Security Clearance (RAIC) and a valid medical from CATSA, in addition to successfully completing the extensive training program.

The hiring process takes between 4 to 6 months to complete.

GardaWorld is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, disability or any other protected status.

We thank all applicants for their interest in the position; however, we will communicate only with selected candidates. You can apply only once within a 6-month period.


Job Segment: Bilingual