Control Centre Guard - CBSA

Ready to suit up as a Control Centre Guard

Looking for a career where responsibility and vigilance go hand-in-hand? This could be the opportunity for you.

As a Control Centre Guard at a Federal Immigration Holding Centre, you'll play a vital role in maintaining safety, security, and coordination across the facility. You'll monitor surveillance systems, manage communication with on-site officers, and support daily operations in a high-security environment where attention to detail is critical.

We believe in growth and opportunity. Over 30% of our frontline staff advance into leadership or specialized roles across our organization.

We’re expanding our team in Surrey! With a variety of positions and flexible scheduling, we’re ready to help you build a meaningful career in public safety and security.

What's in it for you?

• We offer competitive wages starting at $24.51/hr & comprehensive health benefits  
• We can guarantee a full time permanent role
• 12hr rotational shift schedule 
• Uniform provided free of charge 
• Opportunities to grow alongside GardaWorld 
• Continuing education through GardaWorld Academy 

Responsibilities for Control Centre Guard

• Operate and monitor CCTV, access control systems, and life safety alarms from a secure control room environment.
• Conduct virtual patrols across multiple surveillance screens to detect and report suspicious or unusual activity.
• Coordinate and dispatch rover units in collaboration with on-site security teams to address operational requests, respond to incidents, and support facility-wide safety and service needs.
• Maintain accurate records of security-related events and activities using approved documentation methods.
• Respond promptly to alarms and initiate emergency protocols, including coordination with first responders.
• Manage access to the facility through video surveillance and access points, ensuring compliance with security protocols.
• Maintain continuous and professional communication with on-site personnel via radio and telephone.
• Adhere to all emergency procedures and site-specific protocols for incident escalation and safety management.
• Identify and report any technical issues with surveillance or control systems to ensure operational integrity.

Qualifications for Control Centre Guard

• Valid BC Security Worker License 
• Advanced Security Training (AST) is considered an asset; training can be provided if not yet completed
• Current First Aid & CPR Certification
• Strong command of English (written and verbal)
• Comfortable using surveillance software and general computer systems
• Prior experience in a control room, dispatch, or monitoring role is highly desirable
• Demonstrates professionalism, discretion, and situational awareness in sensitive environments

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