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Triage Guard

Business Unit:  Security Services
Career Area:  Security Guard

Thunder Bay, ON, CA

Job Description:

  • Keep a record of incoming patients, visitors and staff after hours. Fill out all required documentation
  • Remain present in the Triage area and provide assistance to ER staff when required
  • Be proactive towards de-escalating potentially aggressive situations within the Triage area - which includes any individual with a potential to cause issues
  • Possess good Customer Service skills including the ability to deal with visitors, patients, staff and others in a respectful, courteous and professional manner
  • Enforce the hospital no-smoking policy
  • Maintain a professional level of dress and deportment. Wear the prescribed security uniform
  • Maintain a high level of compliance with respect to confidentiality and privacy act matters as identified under the various TBRHSC and employers polices
  • You will be required to carry your Ministry approved Security Guard license at all times while on duty
  • Adhere to the TBRHSC and Employers Code of Conduct policies


  • Willingness to work irregular hours/shift work
  • Ability to operate standard firefighting equipment such as pull stations and fire extinguishers
  • Acquired knowledge and ability to use CCTV equipment, access systems and PC controlled security systems
  • Acquired knowledge and ability to use PC based incident reporting and scheduling systems
  • Ability to work effectively with fellow employees and Management
  • Strong customer skills with the ability to act under pressure and provide creative solutions
  • Valid First Aid/CPR, or willingness to obtain
  • Must have security experience
  • Must be licenced by the Province of Ontario as a registered Security Guard and must maintain the licence for the duration of employment

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.