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Absenteeism Coordinator - Pearson Aiport (YYZ)

Business Unit:  Aviation Services
Career Area:  Airport Security Screening

Toronto, ON, CA

Come build your career at GardaWorld!

With more than 45,000 professionals globally, clients count on us to help them proceed in business and in life with confidence. Our commitment to place integrity first, aspire to higher standards, develop innovative solutions, and provide customer value continues to differentiate us.


We are one of the most trusted consulting, investigation and security firms in the world, with operations across Canada and the United States, Latin America, Europe, the Middle East, Africa, and Asia.


GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The

friendly, approachable manner of the GardaWorld team is part of what sets us apart.


We are currently hiring an individual for the role of Absenteeism Coordinator at the Toronto Pearson International Airport.



Absenteeism Coordinator


CLASSIFICATION:       Non-unionized


REPORTING TO:          General Manager, Performance and Training



Reporting to the General Manager, Performance and Absenteeism, the Absenteeism Coordinator works with the Absence and Disability department to facilitate the Regional Attendance Management Program (RAMP) and contribute to attaining the regional goals with regards to absenteeism.




  • Managing the Regional Attendance Management Program by managing culpable and nonculpable absenteeism
  • Updating absenteeism, tardiness, no call/no show trackers to track meeting numbers for reporting and documenting purpose
  • Working closely with staff employees for continuous improvements in absenteeism within the organization
  • Managing and implementing disciplinary actions as needed and to ultimately reduce absenteeism according to the collective agreement
  • Conducting RAMP meetings with employees to discuss factors contributing to their absenteeism and tardiness in order to develop a plan to assist the employee to improve
  • Managing and updating Regional Attendance Management Program files
  • Assisting the Human resource3s Advisors in creating absenteeism action plan by analyzing absenteeism trends within the organization
  • Assisting with employee complaint investigations and meetings as needed by the Human Resources Advisors.
  • Assisting the Absence and Disability Advisor with return to work process, Workplace Safety Insurance (WSIB) and accommodation as needed
  • Other duties as assigned


  • A University degree or College diploma, preferably in Human Resource, is required or equivalent experience1 to 2 years experience in Human Resources and Disability management
  • Demonstrate understanding of employment related legislation such as; Canada Labour Code and Occupational Health and Safety Act
  • Ability to multitask and produce results in a fast paced environment
  • Effective verbal and written communication skills
  • Flexibility in schedule with the ability to work outside of regular office hours
  • Computer literate – with knowledge of Microsoft Excel, Microsoft Word, Visio, PowerPoint





GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

Job Segment: Consulting, Technology