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Commercial Security Guard, Customer Service

Business Unit:  Security Services
Career Area:  Security Guard
Location: 

Toronto, ON, CA

Are you ready to suit up?

 

Our client, a prestigious commercial office complex located in the heart of the downtown core is looking for a Customer Service Guard to join their team. 

 

As a Customer Service Guard, the primary responsibility will be to monitor the area and offer exceptional customer service and satisfaction. This high-profile location conveniently connects our client and tenants to a vibrant downtown business community, an array of city-wide transit options, over 1,000 retail shops and services, major hotels, restaurants and world-class entertainment and sporting venues.

What you’ll be doing
  • Greet all patrons to the site in a friendly and positive manner
  • Remain posted at entrance of the building and assisting with entry and exit of the building
  • Assist customers requiring assistance for tenant directions and employees with access request or any other questions they might have
  • Assist contractors working in the building with directions, access request etc.
  • Remind employees and general public to wear face masks upon entering the building
  • Monitor for any maintenance issues on the ground floor
  • Assist with escorting emergency services i.e. EMS, Police, and Fire Department
  • Re-direct any information relating to leaks, medicals, fire etc. to control along with any elevator issues should they arise  
  • Enforce relevant laws and regulations pertaining to all individuals on the property and detect and engage unauthorized persons and violators of security procedures
  • Provide a visible presence that enforces safety and security
  • Performing CPR and First Aid, when required
  • Report rule infractions and violations
  • Use radio or other communication devices in a clear and concise manner
  • Crowd control for special events or entrance closures 
What we offer
  • Pay rate $15.00/hr 
  • Full Time - Rotational Days 
  • A positive and dynamic environment
  • Opportunity for advancement in the security industry
  • Ongoing training and development
  • Full uniform
What we’re looking for
  • Excellent communication skills – English is required
  • Previous experience in the security industry would be an asset
  • Valid Provincial Security Guard licence
  • Strong computer skills
  • Customer service oriented and professional 
  • Must be able to work days / nights and/or rotating shifts
  • Must meet physical requirements of standing for the entirety of 12 hours shift
  • Leadership and problem-solving skills
  • Ability to work in a stressful environment

 

 

TOR20

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Police, Security Guard, Security Officer, Customer Service, Security

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