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Day Shift Control Room Operator, Commercial Site

Business Unit:  Security Services
Career Area:  Security Guard

Toronto, ON, CA

Are you ready to suit up?


Our client, a prestigious commercial office complex located in the heart of the downtown core is looking for a Control Room Operator to join their team. 


This high-profile location conveniently connects our client and tenants to a vibrant downtown business community, an array of city-wide transit options, over 1,000 retail shops and services, major hotels, restaurants and world-class entertainment and sporting venues.

What you’ll be doing


  • Record all radio calls and any request from phone calls into radio log
  • Respond to emails, check meeting requests, and check briefing sheets
  • Remove any expired permits for the work permit binder
  • Set up staff schedule for the current shift
  • Set up the morning emails 
  • Access control for the service level gate and back door of establishment 
  • Monitor elevators to make sure they are in service and communication checks
  • Monitor cameras for suspicious activity from all personal in building
  • Monitor the fireworks computer for any code reds, or maintenance alarms
  • Send out mass communication system for all building related emergencies
  • Review and export footage for suspicious/malicious activity on the camera system, including the elevator camera system
  • Sign in contractors at the Building service center
  • Check the permits for all contractors to make sure work is valid 
  • Dispatching guards for door access and contractor assistance
  • Answer phone calls from tenants and contractors 

What we offer


  • Competitive wages at $18.00/hr 
  • Day shift hours
  • A positive and dynamic environment
  • Opportunity for advancement in the security industry
  • Ongoing training and development
  • Full uniform

What we’re looking for


  • Excellent communication skills – English is required
  • 3 years experience in the security industry
  • Must be able to work nights and/or rotating shifts
  • Valid Provincial Security Guard licence
  • Strong computer skills
  • Customer service oriented and professional 
  • Leadership and problem-solving skills
  • Ability to work in a stressful environment




GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.