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YTZ-Screening Contractor Training Representative

Business Unit:  Aviation Services
Career Area:  Airport Security Screening
Location: 

Toronto, ON, CA

 Build your career at GardaWorld Aviation !

 

 

GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The friendly, approachable manner of the GardaWorld team is part of what sets us apart.

 

Headquartered in Montreal, Canada, GardaWorld is the world’s largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services and aviation services. Over 48,000 highly trained, dedicated professionals serve clients in North America, Latin America, Europe, Africa, Asia and the Middle East

 

We are currently looking for a Screening Contractor Training Representative-YTZ Toronto Island Airport (Billy Bishop)


Reporting directly to the Screening Point Manager, the SCTR will actively participate in various training initiatives such as participating in Screening Officer Foundations Program (SOF), conducting On the Job Training (OJT), and assisting with delivery of training to screening officers requiring re-certifications and other GARDA training initiatives.  The SCTR is responsible for delivering training to screening officers following the parameters prescribed by CATSA. 
 

The selected candidate will be working in YTZ on a Part Time or Full Time basis as a Screening Officer based on operational requirements. In the event training tasks need to be completed, the SCTR will be responsible for completing all training initiatives as directed by GARDA management. 

 

 

TASKS AND DUTIES


•    Delivers on-the-job GardaWorld and CATSA-mandated training such as but not limited to: requisite post-course practical training and refresher courses, Performance Improvement and Performance Expectation Plans (PIP/PER) and training requirements, and other security and customer service training (e.g., practice sessions)
•    Monitors tests and assessments related to all elements of CATSA’s NTCP program, and GardaWorld skills development sessions
•    Supervises Screening Personnel participation in practical skill development sessions
•    Implements training for new operating procedures and supports new hire orientation training
•    Manages and delivers individual training improvement plans
•    Provides Checkpoint & Oversight Support where required
•    Provides recommendations on certification maintenance 
•    Develops rapport and creditability within screening officer population to increase effectiveness of training interactions
•    Demonstrates positive partnership with our client to support training programs 
 

 

EDUCATION AND SKILLS REQUIRED


•    High School Diploma
•    Minimum 1 year of Screening Officer experience (PBS)
•    Proficiency in Microsoft Office
•    HBS and NPS-V qualifications an asset
•    Achieved 90% on National X-Ray Exam
•    Achieved 90% on PBS RLP Knowledge Exam
•    Free from any CATSA PERs within the last year
•    Ability to coach, correct and mentor Screening Officers
•    Able to deliver an effective training seminar
•    Attention to detail with the ability to meet deadlines and work under pressure in a fast-paced environment
•    Can work independently with minimal supervision
•    Excellent written, verbal and communication skills
•    Consistent with the professional appearance standards
•    Possesses a good performance and absenteeism record with both CATSA and GardaWorld
•    Flexible to work within a 24/7 operation in which schedules could change on a weekly basis as per training requirements
•    Flexible to travel to YYZ for training requirements
 

 

GardaWorld Aviation is an equal opportunity employer and takes pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status or any other protected status.

 

We thank all applicants for their interest in the position, however we will communicate only with the selected candidates.

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Training, Customer Service Representative, Operations, Customer Service

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