National Portfolio Director

GardaWorld is currently seeking an experienced leader to join our team as a National Portfolio Director to provide overall leadership for a select group of National Accounts.   You will be responsible for the retention, satisfaction, strategic growth and profitability of the accounts within your portfolio.  The ideal candidate for this role will have a proven track record of building strong relationships, resolving issues and driving continuous improvement.  

• Provide oversight, management and execution of all contract terms nationally for designated accounts. This includes required training, oversight and maintenance of required records and KPI/MBR/QBR reporting
• Act as a single point of contact for National client accounts managing any issue escalation and required Corrective Action between client and individual regions and monitor ongoing effectiveness.
• Ensure consistent service delivery nationally- streamline and create consistency for processes, policies, reporting, etc 
• Preservation and growth of account revenue- monitor profitability and make strategic adjustments as necessary based on the overall portfolio
• Drive proactive initiatives and monitor success of implementation of said initiatives (can include process enhancements, value adds, cost savings to client/increased profitability,

• 10 years successful experience in direct, responsible charge of a business enterprise
• Strong sales orientation with demonstrated success at building and nurturing relationships  
• Excellent communication skills at the presentation level; must be able to convey information in a compelling and organized manner;
• Team player with strong facilitation skills to promote and ensure organizational alignment
• Proven ability to prioritize and multi-task in a fast-paced environment
• Excellent problem solving, organization and analytical skills to juggle competing priorities;
• Strong business acumen and strategic sense
• In-depth knowledge of the Canadian security industry and associated key market verticals.
• CPP and/or CPTED designation or equivalent evidence of security expertise is an asset.
• Membership in ASIS and other industry associations a definite asset

• Competitive base compensation and incentive based earnings 
• Car allowance 
• Group Benefits  
• RRSP matching

Interested in the National Portfolio Director position in Toronto?  Please apply online or send your resume to ss.ont.recruitment@garda.com

TOR20