Security Account Director, Education

Join GardaWorld. Make a difference!

At GardaWorld, we don’t just fill roles — we empower people. We’re looking for a proactive, highly organized, and community-minded Account Director of Security to lead operations across multiple educational campuses in the Greater Toronto Area.

If you’re passionate about service excellence, building strong relationships, and leading high-performing teams, this is your opportunity to make a real impact in a dynamic, people-focused industry.

What’s in it for you?

• Competitive annual salary + comprehensive benefits

• Full health, dental, and vision package

• Career development through GardaWorld Campus

• A supportive, inclusive, and community-driven team environment

Account Director Responsibilities

• Oversee daily and long-term security operations across multiple campus locations, ensuring reliable, high-quality service delivery.

• Lead, mentor, and motivate a large team of tactical security guards and supervisors.

• Build strong client relationships through regular communication, performance reviews, and strategic planning meetings.

• Ensure 24/7 service coverage by managing staffing, scheduling, and overtime control.

• Supervise scheduling staff and proactively address open hours or absenteeism to maintain operational continuity.

• Coordinate onboarding, refresher, and specialized training to maintain compliance and professional excellence.

• Monitor and analyze operational data — including attendance, incidents, training completion, and overtime trends — to identify opportunities for improvement.

• Ensure compliance with GardaWorld policies, client protocols, and all applicable regulatory requirements.

• Collaborate with internal teams including Talent Acquisition, Payroll, and Billing to ensure seamless operational delivery.

• Represent GardaWorld professionally in all client meetings and community safety initiatives.

Account Director Qualifications

• Minimum 1 year of experience in a management prefered with minimum 1 year expereicne working in supervisory capacity within the security industry.

• Proven ability to oversee daily operations and manage frontline teams effectively.

• Strong leadership and communication skills, with experience handling performance and HR matters.

• Excellent client relationship management and presentation abilities.

• Highly organized, analytical, and adaptable under pressure.

• Experience in public sector, campus, or large multi-site environments is an asset.

• Must be eligible to work in Canada and hold a valid Ontario Security License and CPR