Security Dispatcher/Operator

Ready to suit up as a Security Dispatcher/Operator

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Your strong observation skills with attention to detail are your greatest strengths. 

As a Security Dispatcher/Operator, you will be the person spotting threats before they escalate in an environment such as security operation centre for one of the largest banks of Canada.

What's in it for you?

• Competitive hourly wage $23.72 + comprehensive benefits
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Continental night shift : Sun-Sat 2000-0800
• Loacted at : M1W 3E8 
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

Responsibilities for Security Dispatcher/Operator

• Watch for and report irregularities, such as security breaches, facility and safety hazards and emergency situations; contact emergency responders, such as police, fire and/or ambulance personnel, and escalate to leadership as outlined in standard operating procedures
• Provide overall security, through virtual camera patrols, observation and reporting.
• Confirm security, compliance and integrity of GardaWorld
• Accurately report on key security measurements through detailed report and record keeping
• Consistent communication and coordination with operations team, client team, Local law enforcement
• Required to work regular Night shift but be flexible to work other shifts as required
• Review and report on specified metrics
• Respond in a timely manner to internal and external requests (Managing outlooks)
• Audit and ensure all cameras are working.

Qualifications for Security Dispatcher/Operator

• Be authorized to work in Canada
• Minimum high school diploma
• Minimum 1 year of experience as a security dispatcher/operator
• Post-secondary diploma in Security and Law Enforcement, or prior experience in EMC/intake environment strong asset
• Capable of working in a team environment with minimum supervision
• Excellent communication skills, both written and verbal and a strong customer service orientation
• Strong attention to detail through observation and patrol and able to demonstrate superior and accurate report writing skills
• Ability to effectively handle stressful and potentially threatening incidents with the highest degree of professionalism
• Ability to follow and enforce safety codes, regulations and procedures
• Ability to handle private and confidential information
• Computer proficiency:  Microsoft products, excel, outlook and other security related systems

This posting is for a position that is currently vacant within the organization. 

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have concierge, tactical and even casual roles available.