Security Guard - Communications Specialist (Healthcare)

Are you ready to suit up?

As a Communication Specialist in the healthcare Industry, you will make a positive impact on the lives of patients, families and visitors.

You will play a critical role in ensuring the safety of the hospital community through superb communication, while demonstrating empathy and compassion.

What's in it for you?

•$23.50 per hour

•full time

•night/day shift 1900 - 0700 - 1900 continental rotations

•Paid on the job training 

•GardaWorld Uniform provided at no cost

What does a Healthcare Communications Specialist in Toronto do?

•Monitoring and Dispatch: Continuously monitor email, CCTV, and access control systems, answer incoming calls, and dispatch to the appropriate guard or department as needed.

•Shift Briefing and Staffing Verification: Arrive promptly for shift briefings, confirm staffing levels, and coordinate with Scheduling staff to verify the booking and arrival of all required guards.

•Break Management: Oversee break schedules to ensure that all guards receive their designated breaks.

•End-of-Shift Documentation: Complete the KPI records, G-track audit log, patrol log, guard log, and Shift Report before the end of each shift.

•Radio Communication: Maintain clear communication using the radio, adhering to 10-codes and the phonetic alphabet for effective and professional communication.

Qualifications to become a Healthcare Communications Specialist

•Ability to complete both theory and practical application-based courses with GardaWorld

•Valid Ontario Security Guard license

•Current CPR-C standard certificate as issued by a WSIB-recognized provider

•3 years experience in a similar capacity, in the security industry

•Work or volunteer experience within the vulnerable sector (patient care, disadvantaged groups, mental health and drug addiction)

•Ability to meet healthcare immunization requirements 

•Legally eligible to work in Canada

•Available and willing to work continental, rotating shifts, including weekends

SSTOR