Senior Director, Sales and Business Development

Your Mission At GardaWorld:

Oversee national relationship management, new market opportunities, and the development of tailored cash logistics, ATM, cash vault, and secure transport solutions for financial institutions. The Senior Director acts as a strategic partner to executives at major banks and credit unions, ensuring the company maintains a best-in-class service portfolio and strong market positioning. Develop partnerships internally and with other companies (suppliers and clients). Develop profitable business models. Ensure compliance with the corporation's strategic planning and regulatory frameworks. Keep up to date with new product development and market measurement tools (e.g., Design Thinking | BMG | TAM-SAM-SOM, etc.).

What We Offer:

• Competitive salary
• Insurance Coverage: prescription drugs, vision, dental, life, and disability
• Retirement Pension Plan
• Work–life balance: hybrid work model
• Paid travel when visiting branches
• Employee Assistance Program
• On-site parking
• Corporate discounts
• International company offering many career opportunities
• Mentoring, coaching, and training opportunities

What You Will Be Doing:

• Monitor the behavior of the value chain of the markets where Garda's operates, seeking to identify emerging trends in cash management, ATM outsourcing, cash-in-transit optimization, and digital cash solutions;
• Develop and execute a multi-year business development strategy targeting financial institutions.
• Drive annual revenue targets, pipeline development, and market share growth
• Lead pricing strategies, revenue modeling, and profitability analysis for new products and large-scale contracts.
• Maintain relationships with customers and potential customers, with support from the commercial area or not, in order to understand their needs and develop new solutions;
• Oversee RFP/RFQ processes and negotiate enterprise-level contracts.
• Serve as executive sponsor for top-tier financial institution clients. Build senior relationships with banking executives.
• Develop customized service solutions across cash logistics, vault operations, ATM services, cash processing, and smart safe offerings.
• Monitor the implementation of new solutions in order to ensure and make sure the satisfaction of the customer's needs according to their expectations;
• Ensure exceptional client satisfaction, retention, and service quality metrics. Partner with internal departments to ensure operational readiness for new business.
• Provide strategic market feedback to operational leadership and executive teams
• Establish KPIs and dashboards to measure business development performance. Present growth reports and forecasts to the executive leadership team.
• Participate on team and client meetings. Collaborate with other areas of the company such as: Legal, Finance, Operations, etc.
• Work in partnership with the retail commercial area, providing support when there is a need to meet new solutions demanded by customers.

What We Are Looking For:

• Bachelor’s degree in Business, Finance, or related field (MBA or equivalent preferred).
• 7+ years of experience in business development, strategic partnerships, or enterprise sales within:
    o Cash services / cash logistics
    o ATM/ABM outsourcing
    o Banking operations or fintech
    o Secure transportation or related industries
• Demonstrated success in securing multimillion-dollar contracts with financial institutions.
• Expert negotiation and executive-level communication skills.
• Deep understanding of banking operations, cash management workflows, and ATM networks.
• Strong financial acumen, including pricing strategy, P&L impact, and risk assessment.
• Ability to lead high-performance teams and influence cross-functional stakeholders
• Strategic thinker with strong analytical skills.
• Comfortable in a fast-paced, regulated environment.
• Results-oriented and entrepreneurial.