Tactical Security Supervisor - Post-Secondary Institution

Step forward. Stand tall. Protect with purpose as a Tactical Security Supervisor

Are you the kind of person who stays calm under pressure, reads people instinctively, and knows how to turn tension into trust?

As a Tactical Security Supervisor in Downtown Toronto, you'll lead a team of guards, ensuring that security operations run smoothly and provide exceptional customer service — ensuring safety, providing support, and protecting public spaces, at a post-secondary institution, located at M5B 1Y2.

Why Join GardaWorld?

• Competitive Pay: Earn $27.25
• Invested in You: We cover the costs of your continuing education through GardaWorld Academy
• Flexible Shifts: Full-Time Continental Rotational opportunities including day and night shifts
• Professional Growth: Opportunities for advancement within Canada’s leading security organization
• All Gear Provided: Uniform and use-of-force training at no cost
• Purpose and Pride: Be part of a professional team that keeps communities safe every day

Your Role As A Tactical Security Supervisor

As a Tactical Security Supervisor assigned to a sensitive environment, you’ll be a key player in maintaining a safe and secure atmosphere for site visitors, students, staff, and community members. You’ll:

• Engage with the public compassionately, especially individuals from vulnerable sectors, showing empathy and respect in every interaction
• Work in the heart of Downtown Toronto at a post-secondary institution
• Lead a team of on-site security guards
• Complete daily and incident reports, issue and manage access cards
• Ensure all security guards follow and stay updated on instructions
• De-escalate conflicts calmly using sound judgment, communication, and situational awareness
• Act as a first responder, providing immediate support in medical or crisis situations until emergency services arrive, as well as supporting on-site evacuations
• Patrol high traffic environments — including parking lots, stairwells, and exteriors — to maintain a visible and reassuring presence
• Monitor alarms and surveillance systems, ensuring equipment is functional and incidents are addressed promptly
• Deliver professional customer service, assisting clients and visitors with inquiries or concerns
• Document incidents and coordinate with law enforcement or emergency services as required, i.e. writing detailed incident reports and maintaining accurate records
• Enforcing the Criminal Code of Canada (Section 494), Trespass to Property Act, and site-specific regulations
• Supporting community engagement efforts to promote safety and awareness

Every day brings new challenges — and new chances to make a difference.

What You Bring

• Authorization to work in Canada
• Minimum 1 year Tactical supervisor security experience
• Valid Ontario Security Guard License
• Standard First Aid & CPR Level C certification(WSIB Approved)
• Minimum 1 year experience working with Vulnerable population
• Ability to commute to Downtown Toronto with no onsite parking
• Working Knowledge of Criminal Code of Canada, and Trespass to Property Act enforcement
• Availability throughout the week (Full-Time, must be available for 12 hour continental shifts)
• Excellent communication, interpersonal skills, documentation and report-writing abilities
• Ability to stand, walk, and patrol for 12 hour shifts
• Ability to conduct interior and exterior patrols in extreme weather conditions

This posting is for a position that is currently vacant within the organization. 

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available.

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