ATM Reconciliation Officer
Vancouver, British Columbia, CA
We are hiring a Reconciliation Officer for our Vancouver, BC branch.
What you will be doing
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Review of daily reporting of all customers (For different functions e.g., Deposit Processing, ATM Rec, Cheque investigations, Suspense account management)
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AML reporting/verification for client
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Billing- Data Collection for Monthly CVS Billing
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Assisting Manager with Daily Metrics Data collection
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Assisting in investigation of Daily Outages and actioning as required (Pulling TRs, requesting rebalances, performing offsets, maintaining the daily differences tracker)
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Assisting with CVS Claim Investigations
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Ensuring all programs (Compass & Money Manager) are updated with current information.
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Emergency Cash Parcel Management
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Responding to customer emails, inquires in a timely & professional manner
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Support/Forecasting cash volumes for one of our clients.
What we offer
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Competitive salary and benefits
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Permanent position
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Free, onsite parking
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International company offering many career opportunities
What we are looking for
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Working/Practical knowledge of Cash Vault Services operations is a key requirement
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Strong Knowledge of Computing systems such as: Word, Excel, and MS Office applications
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Strong knowledge of current customer base
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Reliable, conscientious, and responsible
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Highly organized and work with minimal supervision
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Strict attention to detail, accuracy in analysis
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Exceptional time management and organizational skills
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Excellent Customer Service skills
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Strong communication skills both oral and written
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Eager to work in a fast-paced environment and to cope with pressure and tight timelines