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Inside Sales & Deal-Desk Specialist (Vancouver, BC | Hybrid)

Business Unit:  Corporate
Career Area:  Operations and Administration
Location: 

Vancouver, British Columbia, CA

Role: Inside Sales & Deal-Desk Specialist (Vancouver, BC | Hybrid)

Ignite national growth, master our tech stack, and fast-track your sales career with Canada’s leading remote-monitoring innovators.

Why This Role Matters

ECAM’s rapid expansion across Canada demands a high-octane “revenue accelerator” based in Vancouver. You’ll be our first dedicated Inside Sales & Deal-Desk Specialist—equal parts hunter, deal-processor, and subject-matter expert (SME). Your mission: turbo-charge pipeline creation in every province except Ontario & Quebec while shortening our “closed-won-to-deployment” cycle for field reps. Think of yourself as the conductor keeping Canada’s sales engine running on time and in tune.

What You’ll Own

Pillar

Key Activities

Success Metrics (first 12 months)

Targeted Outbound Campaigns

• Design & execute call/email cadences into construction, logistics, retail, mining, energy, and critical-infrastructure micro-markets.
• Book discovery calls & demos for regional AEs.
• Iterate messaging using A/B testing & data insights.

• 300 net-new qualified meetings set
• $8 M+ influenced pipeline

Deal-Desk / Desktop Admin

• Prepare quotes, contracts, and Salesforce opportunities for field reps.
• Chase down signatures, POs, credit checks, and site details.
• Maintain sub-24-hour SLA from verbal “yes” to paperwork submitted.

• 95 % paperwork accuracy
• < 1-day average deal-desk turnaround

Inbound Pre-Sales SME

• Handle web, phone, and referral leads to uncover needs, build urgency, and pre-sell ECAM’s AI-driven monitoring solutions.
• Qualify & route opportunities to the correct territory rep.

• 80 % inbound-to-SQL conversion
• $2 M self-sourced closed business

Data & Market Intelligence

• Mine Salesforce, LinkedIn Sales Navigator, and public datasets to pinpoint green-field accounts.
• Build Excel/Sheets dashboards that visualize TAM, call-touch cadence health, and close-rate trends.

• Monthly insight packs delivered to VP Sales
• > 90 % data cleanliness score

What You Bring

  • Sales DNA: 1-3 years in SDR/BDR, inside sales, or deal-desk roles—preferably B2B tech, SaaS, or security solutions.
  • Tool Mastery: Power-user in Salesforce (reports, dashboards, opportunity flows) and Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP, dashboards).
  • Analytical Grit: You love turning raw data into actionable go-to-market insights.
  • Process Swagger: Obsessive about checklists, SLAs, and “getting the paperwork right the first time.”
  • Communication Game: Clear, concise, and persuasive—whether on a discovery call or summarizing market trends for executives.
  • Self-Starter Energy: Comfortable owning a target, prioritizing tasks, and asking for help only after you’ve dug for the answer yourself.
  • Team Chemistry: Empathy for field reps, curiosity toward ops, and zero ego in a diverse, fast-growing environment.

The Logistics

  • Location: Vancouver (Langley HQ). Hybrid after 90 days—2–3 days/week in-office for coaching, collaboration, and culture.
  • Travel: Occasional (< 10 %) for trade shows or strategic client on-sites.
  • Reporting Line: Direct to VP Sales – Canada; dotted-line to Director of Sales Support

What’s In It for You

  • Career Launchpad: Road-mapped path to full Territory Account Executive in 18–24 months.
  • Competitive Comp: 70K Base with Annual performance bonus of up to 10K
  • Tech Toolkit: Salesforce Enterprise, Sales Navigator, ZoomInfo, Outreach, Canva, and AI-powered call intelligence.

Culture: High-trust, low-ego, and relentlessly customer-focused—backed by GardaWorld’s national scale and ECAM’s startup agility.

 

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GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.


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