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Retail Security Guard

Business Unit:  Security Services
Career Area:  Security Guard
Location: 

Vancouver, British Columbia, CA

Ready to suit up as a Retail Security Guard

As a Retail Security Guard, you will be the face of safety and customer service within the store. By maintaining a professional presence, building positive interactions with customers, and proactively addressing security concerns, you will help create a welcoming environment while supporting loss prevention efforts. Success in this role requires strong observation skills, confidence in de-escalating situations, and a commitment to delivering exceptional customer experiences.

What's in it for you?

  • Hourly wage rate of $25/hr + comprehensive benefits package
  • Full-time opportunity with the following schedule: Monday through Friday, from 1:00 PM to 9:00 PM ( downtown Vancouver )
  • We will invest in you, covering the costs of continuing education through GardaWorld Academy
  • Career growth opportunities at GardaWorld
  • Uniform provided at no cost
  • Supportive team environment where your safety and well-being are a top priority
  • Employee recognition programs to reqard your hard work and dedication

Responsibilities for Retail Security Guard

  • Maintain a visible presence to deter theft and promote a safe, welcoming environment for customers and staff.
  • Observe customer activity and identify potential loss prevention concerns while providing excellent customer service.
  • Use strong communication and de-escalation techniques to resolve conflicts and challenging situations professionally.
  • Respond promptly to security incidents, disturbances, and emergencies, documenting actions taken as required.
  • Conduct regular patrols of the sales floor and surrounding areas to identify safety and security risks.
  • Work closely with store management and law enforcement when required to support investigations and incident response.

Qualifications for Retail Security Guard

  • Be authorized to work in Canada
  • Hold a valid BC security license
  • Hold a valid AST certificate - Required
  • First aid certification - an asset
  • Strong report writing and technology skills
  • Good eyesight and excellent ability to maintain focus
  • Physically able to stand and patrol for extended periods
  • Alert, detail-oriented, with strong situational awareness
  • Exceptional customer service skills


This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs. We also have concierge, surveillance and even casual roles available. 

 

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.


Job Segment: Loss Prevention, Security Guard, Security Officer, Security

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