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Associate Director, Security & Crisis Consulting, USA

Business Unit:  International Security Services
Career Area:  International
Location: 

Washington D.C, WA, US

Position/Employment type:

Associate Director, Security & Crisis Consulting, NYA / Permanent / Full Time / Office hours

Organization/Reporting line:

Reports to Director of Security & Crisis Consulting, NYA

Place of work/Travel:

USA, location flexible. May be required to travel internationally on consulting projects

Contact and Cooperation:

 

Internally:  NYA: Immediate team and management, Information & Travel Security team, Corporate functions; Commercial Services Team, Operations Support Team

 

Externally: Clients, information sources and third party providers

 

Job Outline:

 

Business development

  • Generation of new security and crisis management consultancy opportunities in support of NYA’s global new business targets
  • Identify opportunities to promote and enhance NYA’s security and crisis management consulting initiatives
  • Scope, price, manage and/or oversee the development of major RFPs and client proposals
  • Represent NYA and Garda in major client pitches/senior level presentations/in-person meetings
  • Identify opportunities to introduce the wider Garda services into clients

 

Consulting services delivery

  • Deploy to locations in the US and/or overseas to deliver NYA’s pre-incident consulting services
  • Delivery lead on strategic level SRM, CM and BCM consulting services (such as Corporate Review and Crisis Management projects) as well as delivery of operational SRM consulting services to NYA/Garda’s clients
  • Produce all relevant documentation in support of assigned pre-incident consulting services delivery; responsible for the quality and standards of such documentation in line with NYA’s doctrine and methodology
  • Project management of live security risk and crisis management consulting projects and coordination of deployment and administration of junior support staff and/or third-party consultants on projects

 

Account management

  • Senior/Board level liaison and account/client relationship management of major accounts for new and existing NYA/Garda consulting clients

 

Team management and development

  • Manage and be responsible for the performance and output of the US pre-incident consulting team. Responsible for the US budget and P&L
  • Conduct all required annual appraisals and performance reviews for the US team
  • Support in the development and education of the US consulting team, providing guidance and support in all aspects of consulting services delivery
  • Support and liaise with other members of the global team as required

 

Administrative

  • Maintain and/or oversee accurate accounting records for key clients allocated
  • Keep Salesforce and any other platforms used by NYA up to date and accurate in relation to relevant accounts and proposals

 

Other

  • Support the wider NYA and Garda business as required

Competencies:

  • Outstanding written and verbal communications skills and presentation skills
  • Strong working knowledge of Security Risk and Crisis Management – Best Practice and Industry Standards
  • Writing and reporting; structures information to meet the needs and understanding of clients, writes clearly, correctly and convincingly. Avoids jargon and complicated language.
  • Interacting and relationships; communicates effectively with team members and clients up to a very senior level, relates well to others with confidence and empathy, builds trusts and responds quickly to needs of others and feedback, remains clam and resourceful during difficult and emotive situations.
  • Principles and values; upholds ethics, applies discretion, demonstrates integrity and accountability, flexibility and motivation to work shift patterns and maintain quality delivery
  • Development: maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. Able to apply a global perspective to information and incidences and access sources that extend knowledge and analysis beyond traditional open sources.

Accountability:

 

The Senior Managing Consultant reports to the Director of Security & Crisis Consulting for the development and maintenance of Best Practice in NYA’s pre-incident consulting services. These responsibilities will be monitored and managed through the company performance management review cycle and regular monitoring of performance against KPIs throughout the year.

Core accountabilities are:

  • Delivery of revenue through new business development tenders & proposals
  • Strategic and day-to-day CRM
  • Delivery of strategic level and other consulting services
  • Execution of defined administrative tasks
  • Participation in company performance management cycle

 

Authority:

  • To issue proposals and RFPs as required
  • To issue consulting services deliverables

 

Experience:

  • Minimum 10 years' relevant previous experience in a security, intelligence, risk or crisis management environment
  • Minimum five years' relevant commercial experience
  • Extensive travel experience
  • Proven track record of meeting commercial sales targets (new business development)
  • Relevant security risk management qualification (CSMP, CPP, PSP or other)
  • Competent skills with office-based software; MSOffice, Apple software

 

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


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