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Training Specialist

Business Unit:  Aviation Services
Career Area:  Airport Security Screening
Location: 

Winnipeg, MB, CA

GardaWorld is currently seeking to hire up to 3 temporary (until January 1, 2023 with the possibility for extension to April 1, 2023) Training Specialists at the Winnipeg Airport. This is a union position and governed by the local Collective Agreement. Strict seniority will be observed in line with requirements below. All interested must apply to this posting; no previous applicant pool is being maintained.

 Responsibilities (include but not limited to):

 

  • Delivers on-the-job GardaWorld and CATSA-mandated training such as but not limited to: requisite post-course practical training and refresher courses, PIP/PERS and Just-in-Time training requirements, and other security and customer service training (e.g., practice sessions).
  • Monitors tests and assessments related to all elements of CATSA’s NTCP program, and GardaWorld skills development sessions.
  • Supervises Screening Personnel participation in practical skills development sessions
  • Implements training for new operating procedures.
  • Supports new hire orientation training.
  • Manages and delivers individual training improvement plans.
  • Provides checkpoint & oversight support where required.
  • Provides recommendations on certification maintenance.
  • Provides coaching, correction and overall feedback to Screening Officers.
  • Intervenes immediately if parts of the screening process were not completed or if critical aspects of the screening process were performed incorrectly.

 

 

Position Requirements/ Skills and Abilities:

 

  • Minimum of 12 months experience working as a certified Screening Officer.
  • Minimum of 12 months with no PERs requiring a coaching plan
  • Obtain a 90% or greater on the annual RLP exam
  • Obtain a 90% or greater on the annual X-Ray exam
  • Anyone who has not completed the aforementioned exams must complete and achieve the 90% score to be eligible for appointment for SCTR training.
  • Must participate in all aspects of training to achieve Assistant Screening Contractor Training Representative (A-SCTR) qualification. Only one attempt is permitted to achieve this qualification.
  • Must participate in all aspects of training to achieve Screening Contractor Training Representative (SCTR) qualification within 6 months of achieving A-SCTR qualification
  • Must be able to successfully obtain Screening Contractor Training Representative (SCTR) qualification.  A maximum of 2 attempts will be given to become SCTR qualified.  Failure on the second attempt will result in the candidate being ineligible from attempting the qualification program for a minimum of one year.
  • Appointment to training for role will be completed by seniority for all qualified candidates
  • Due to operational requirements candidates are required to hold FBS ATR and NPS qualifications.
  • All endorsements must be in good standing and no performance or attendance related events (GardaWorld or CATSA issued) in previous 12 months.
  • Training Specialists will serve a 90 day probationary period after successful completion of SCTR qualification.
  • Must be open and willing to travel to other Airports to support training efforts within the Prairies Region.
  • Must have excellent communication skills; fluent in written and oral English.
  • Must have a desire for service excellence and excellent customer service skills.
  • Must have shown good team work abilities and interpersonal skills.
  • Must be attentive to detail and able to think creatively.
  • Must be reliable, independent and able to handle stress.
  • Must be able to stand and walk for extended periods of time.
  • French fluency is an asset.
  • Time management/ self motivating.

 

To apply applicants must submit their resume online via www.garda.com/careers. No other methods of expressing interest will be acknowledged. 

 

We thank all applicants for their interest in the position and wish them the best of luck

 

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.


We thank all candidates for their interest; however, we will communicate only with the selected candidates.


Job Segment: Training, Temporary, Bilingual, Operations, Contract

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