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Team Lead

Business Unit:  Security Services
Career Area:  Security Guard

Calgary, AB, CA

We are hiring a team lead for a position in downtown Calgary.


Your mission at GARDAWORLD: 

The Team Lead, is accountable to the Supervisor and/or Manager, Security & Life Safety and is responsible for the administration of the base building and tenant access control systems, including the facilitation of passcard issuance.


Main Responsibilities:

  • Responsible and accountable to conduct pro-active inspections of the access control system to ensure its integrity and operational effectiveness.
  • Provide consultation for and co-ordinate with tenants on fire system alterations / additions.
  • Process access control system service calls and follow-up documentation.
  • System reports production and presentation.
  • In consultation with the Manager, Security & Life Safety, co-ordinate card reader installation and commissioning.
  • Customer correspondence and email processing.
  • Responsible for Pass card generation, application processing, administration and database maintenance.
  • Provide input into the development an annual budget as related to the Access and CCTV systems.
  • Accountable to ensure that all company policies, standards, core values and the Code of Conduct is observed.
  • Other duties as assigned.



  • Post-secondary level or equivalent work experience
  • Diploma from a recognized institution in Security technology or equivalent would be an asset
  • Certified Protection Professional (CPP) designation or equivalent would be an asset
  • Minimum 2 years access control system management experience with strong knowledge of access control and CCTV systems
  • Minimum 2 years supervisory experience
  • Certified in First Aid. CPR and Defibrillator
  • WHMIS trained
  • Superior customer service / interpersonal skills and communication skills (verbal / written)
  • Time Management skills
  • Professional, self motivated and courteous
  • Trained in the four Customer Service Training modules
  • Able to work in a team environment or independently as required
  • Trained in Operational Awareness of Environmental Regulations and Compliance
  • Excellent MSOffice skills
  • Ability to prioritize job functions under stressful circumstances


Interested? Join our workforce!









GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer flexible schedules, diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.